Content Management and Operations Lead (Drupal)

Location: Remote (US)

Salary: $110,000–$155,000 per year

Company

hirify.global is a technology company that builds scalable digital services and software products for federal, commercial, and nonprofit organizations.

What you will do

• Lead and supervise a content operations team, including work assignment, prioritization, coaching, performance evaluations, staffing, and professional development.
• Manage daily Drupal content operations across public websites and intranets, including intake, workload distribution, quality assurance, publishing, service-level agreements, and operational coverage.
• Act as the Drupal content management subject matter expert for content types, fields, taxonomies, Views, media libraries, menus, navigation, layouts, moderation states, editorial workflows, and permissions.
• Develop and enforce content governance standards, publishing procedures, editorial workflows, SOPs, accessibility practices, and site-search optimization.
• Coordinate content delivery for redesigns, feature launches, campaigns, migrations, modernization efforts, releases, incidents, upgrades, and confidential or time-sensitive regulatory publishing.
• Collaborate with customer Web Teams, content coordinators, design, development, DevSecOps, QA, program leadership, and third-party teams while using analytics and operational metrics to drive improvements.

Requirements

• 5+ years of experience in web content operations or content management for large, public-facing websites, including direct employee supervision or management of content publishing teams.
• Experience managing team performance, assigning and prioritizing work, coordinating staffing resources, providing feedback, and maintaining operational accountability.
• 3+ years of hands-on experience administering or building content in Drupal 9, 10, or 11, including content types, fields, taxonomies, Views, media management, menus, Layout Builder or Paragraphs, content moderation, editorial workflows, and user roles and permissions.
• Strong working knowledge of HTML and CSS, plus working familiarity with JavaScript for troubleshooting rendered content and template issues.
• Experience implementing and maintaining Section 508 and WCAG accessibility standards, including hands-on testing with NVDA, JAWS, or VoiceOver.
• Experience developing, implementing, and enforcing content standards, editorial workflows, publishing procedures, SOPs, and SLA-based operations with measurable accuracy, response-time, resolution, and quality expectations.
• Experience with web analytics platforms such as GA4 or equivalent tools, site-search configuration and optimization, and Agile delivery using Jira, Confluence, or equivalent tools.
• Strong organizational, problem-solving, leadership, written, verbal, and interpersonal communication skills, including advising nontechnical stakeholders, providing training, managing competing priorities, and resolving operational challenges.
• Ability to obtain and maintain the required federal background investigation and Public Trust suitability determination; must meet applicable contractual citizenship or lawful permanent residency requirements.

Nice to have

• Experience managing Drupal content operations for large-scale redesign, modernization, or replatforming initiatives, including audits, inventory management, content modeling, template mapping, restructuring, migration, and post-launch support.
• Acquia Certified Drupal Site Builder certification or equivalent Drupal certification.
• Experience supporting federal government websites, especially financial regulatory agencies, and familiarity with IDEA, OMB Memorandum M-23-22, and USWDS.
• Experience administering Drupal in a FedRAMP-authorized environment such as Acquia, Pantheon, or Cloud.gov.
• Familiarity with Git-based Drupal configuration management, configuration export/import, and CI/CD release workflows.
• Experience with structured content, content strategy, information architecture, federal plain-language standards, digital assets, and PDF accessibility remediation using Adobe Acrobat or equivalent tools.
• Experience managing confidential, embargoed, or time-sensitive publishing events, operational performance reporting, resource planning, and continuous improvement in a federal government contract environment.

Culture & Benefits

• Remote work with communication, collaboration, and tools designed for distributed teams nationwide.
• Small, inclusive teams emphasizing acceptance, accountability, humility, learning from mistakes, and close collaboration with partners.
• Company-subsidized health, dental, and vision insurance.
• Flexible PTO, a 401(k) with employer match, paid parental leave after one year, and an Employee Assistance Program.