Field Engineer, Commercial (AI)

Location: Singapore

Company

Builds AI products and platforms including Cursor, Grok Bot, and the Grok API, with a focus on applying AI across engineering workflows and business processes.

What you will do

• Partner with Account Executives on technical discovery, demonstrations, and proof-of-concept engagements.
• Build prototypes connecting multiple tools and agents to demonstrate end-to-end customer workflows.
• Design solutions spanning agents, tooling, human-in-the-loop controls, prompt strategy, and context configuration.
• Develop technical presentations, whiteboard sessions, and hands-on workshops for customer stakeholders.
• Advise engineering leaders, architects, and developers while advocating for customer needs internally.
• Collaborate with Product, Engineering, Sales, and post-sales teams to support onboarding, roadmap feedback, and account expansion.

Requirements

• Strong communication skills and executive presence, with the ability to code alongside developers and present to technical leaders.
• Deep understanding of modern organizational workflows, including software development lifecycles, developer productivity, business systems, and cross-team processes.
• Hands-on technical ability, systems thinking, fluency in technical workflows and AI tooling, and understanding of reliability at scale.
• Customer-focused approach with the ability to translate technical details into business impact.
• Experience in Field Engineering, Solutions Architecture, or Pre-Sales, or experience designing and building systems that automate work across teams and tools.
• Ability to work in a startup environment with resourcefulness, adaptability, proactive solution development, and several parallel evaluations.

Culture & Benefits

• Highly customer-facing work with close collaboration across Sales, Product, Engineering, and post-sales teams.
• Opportunity to influence product roadmap priorities through customer feedback.
• Work in a startup environment requiring resourcefulness, adaptability, and proactive problem-solving.