Cloud Support Administrator (Azure)

Location: Remote in the United States; work from home or from a US office if local.

Salary: $70,000–$90,000 per year.

Company

hirify.global delivers managed services and integrated solutions across applications, data and AI, DevOps, security, and Microsoft Azure.

What you will do

• Manage Azure customer environments, including physical and virtual infrastructure, monitoring, alerting, Azure Virtual Desktop, Azure Site Recovery, disaster recovery, and Lighthouse across multiple clients.
• Administer network platforms, firewalls, VPNs, policy-based routing, load balancing, Windows and Linux servers, Hyper-V, and VMware hypervisors.
• Act as an escalation point for high-priority incidents, troubleshoot customer infrastructure, manage service requests, and follow ITIL and change-management practices.
• Implement infrastructure automation, CI/CD, configuration management, and repeatable deployments using PowerShell and Bicep Infrastructure as Code templates.
• Maintain technical documentation, customer runbooks, standard operating procedures, and training materials.
• Support compliance with FedRAMP, IRS 1075, NIST-800, CIS Benchmarks, PCI-DSS, HIPAA/HITECH, SOC 1, and SOC 2, while participating in an on-call rotation.

Requirements

• 3+ years of Azure Cloud support administration experience.
• Bachelor’s degree in a technical field or equivalent experience.
• Experience with PowerShell, Bicep, automation, and CI/CD practices.
• Experience managing network platforms and firewalls, including VPNs, policy management, load balancing, and policy-based routing.
• Ability to configure and administer Azure Site Recovery and troubleshoot complex issues.
• Knowledge of ITIL best practices for incident and problem management.
• Excellent written and verbal communication skills, including the ability to explain technical information to clients.
• Strong analytical and problem-solving skills focused on root-cause analysis, knowledge development, and process creation.
• Ability to work independently and as part of a team; ability to pass a US Public Trust background check.

Nice to have

• Microsoft Azure Administrator certification (AZ-104).
• Experience with Hyper-V and VMware hypervisors.

Culture & Benefits

• Full-time employment with remote work from home or from a local US office.
• 401(k) plan with a 100% company match on contributions up to 4% of salary.
• Employer-paid health, vision, dental, life, AD&D, and short- and long-term disability insurance.
• Three weeks of paid time off, 11 paid holidays, and paid community service leave.
• Performance-based compensation, bonus potential, and an employee recognition program.

Hiring process

• AZ-104 certification must be obtained within 90 days of employment if not already held; failure to obtain it may result in termination.
• The US Public Trust requirement must be obtained within 90 days of employment if not already possessed; failure to obtain it may result in termination.