Research Operations - Marketing & Communications Intern

Location: Hybrid, CT - Hartford, United States

Salary: $24.00–$26.00 per hour

Company

hirify.global is a property casualty insurer focused on serving customers and communities through innovation and collaboration.

What you will do

• Maintain experience management platform workflows and automated processes, including identifying and documenting simplification opportunities.
• Support the cleanup and modernization of technical infrastructure for feedback programs.
• Contribute to the technical implementation of digital feedback listening posts.
• Design and build a repeatable reporting process for digital experience listening statistics.
• Collaborate with enterprise-wide business partners and selected leadership to deliver solutions for diverse technical requirements.

Requirements

• Pursuing or having obtained a bachelor’s or master’s degree is required.
• Currently enrolled as a rising senior in an undergraduate or graduate program focused on marketing, psychology, sociology, business, finance, or a comparable discipline; graduate study in survey research or a related field is also relevant.
• A preferred cumulative GPA of 3.0 or above.
• Strong verbal and written communication skills.
• Intermediate PowerPoint and Excel skills.
• Detail-oriented approach and ability to manage multiple projects during the same timeframe.
• Applicants must be authorized to work for any employer in the United States now and in the future.

Nice to have

• Experience with SPSS or a similar tool for primary research.
• Experience with Qualtrics or a similar online survey platform.
• A learner mindset, curiosity, and ability to think creatively about the future.

Culture & Benefits

• Hands-on participation in enterprise-wide customer experience initiatives.
• Exposure to active digital feedback, survey platform, and technical implementation projects.
• Collaboration with cross-functional partners, portfolio leadership, departmental leadership, and business partners.
• Opportunities to network with leadership and peer development program participants.
• Performance-based cash incentive awards and a comprehensive compensation and benefits program.

Hiring process

• Applications are reviewed on a rolling basis.