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6 дней назад

Experience Management Intern

22 - 25$
Формат работы
onsite
Тип работы
fulltime
Грейд
trainee
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Experience Management Intern (Customer Experience/Marketing): Analyzing customer and stakeholder input to improve journey maps, personas, online feedback, behaviors, and Voice of Customer insights with an accent on customer research, cross-functional collaboration, and strategic growth initiatives. Focus on identifying trends and pain points, integrating findings into continuous improvement roadmaps, and presenting recommendations to senior leadership.

Location: Onsite in St. Paul, Minnesota, United States

Salary: $22–$25 per hour

Company

hirify.global develops coatings, adhesives, and sealants for customers across more than 30 market segments in 150 countries.

What you will do

  • Analyze customer and stakeholder input to identify trends, pain points, and opportunities.
  • Support customer experience projects involving journey maps, personas, online feedback, behavior analysis, and Voice of Customer insights.
  • Integrate findings into project and continuous improvement roadmaps.
  • Partner with product management and marketing teams on action plans supporting organic growth across global market segments.
  • Collaborate with Digital CX teams and commercial groups to ensure alignment and accuracy.
  • Prepare and present findings and recommendations to senior leadership.

Requirements

  • Currently pursuing a bachelor's degree in Business Administration, Information Technology, Marketing, Communications, or an equivalent field.
  • High proficiency with computer systems and tools.
  • Experience with Canva and other content creation or graphic design tools.
  • Strong attention to detail and ability to work independently as a self-starter.
  • Prior internship experience is an advantage.

Culture & Benefits

  • Paid 12-week internship program running from late May through mid-August.
  • Interactive orientation and professional events with managers, directors, and the CEO.
  • Networking, volunteer, virtual, and in-person events.
  • Mentorship and collaboration across departments and functions.
  • Final presentation at the end of the program with support from managers and peers.
  • Benefits may include health and wellness programs, 401(k) contributions, paid time off, paid holidays, and incentive programs.

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