Senior Product Manager (Payments)

Location: 100% remote anywhere within the United States; permanent current and continued US residency required.

Company

hirify.global provides an integrated EdTech platform for more than 7,000 K–12 schools and districts, covering websites, communications, mobile apps, enrollment, and marketing services.

What you will do

• Define product strategy, own the roadmap, and establish quarterly objectives based on customer needs, data, market intelligence, and business priorities.
• Lead continuous product discovery, develop hypotheses and success metrics, validate solutions through experimentation, and adjust priorities based on results.
• Create epics, feature requirements, and user stories while partnering with Engineering through development using Jira, Miro, and Confluence.
• Own the end-to-end payment processing lifecycle, including payment acceptance, authorization, capture, settlement and funding, reconciliation, refunds, disputes, chargebacks, and exception management.
• Translate card-network rules, processor requirements, regulatory and compliance changes, and partner capabilities into product requirements and roadmap priorities.
• Collaborate with Engineering, Finance, Operations, Risk, Compliance, Security, Legal, customers, merchants, payment partners, and internal stakeholders to deliver reliable, scalable, secure, compliant, and efficient payment capabilities.

Requirements

• Product management experience in integrated e-commerce, payment processing, or financial technology, preferably within or alongside a payment facilitator, processor, acquirer, gateway, or similar payments ecosystem.
• Understanding of the end-to-end payment lifecycle, including authorization, capture, settlement, reconciliation, refunds, disputes, chargebacks, and exception handling.
• Working knowledge of payment security, risk, and compliance concepts, including PCI DSS, tokenization, fraud prevention, and applicable card-network requirements.
• Understanding of payment processing economics, including interchange, network fees, processor costs, settlement and funding, and their impact on product and business decisions.
• Product management experience focused on customer value and business results, including ownership of roadmaps informed by data, customer insights, and market intelligence.
• Strong customer discovery, innovation, analytical, and strategic planning skills, including the ability to turn opportunities into actionable execution plans.
• Ability to analyze product performance, customer research, financial information, and competitive data to develop strategic and tactical recommendations.
• Excellent written and verbal communication skills for communicating product strategy, priorities, and results to internal and external audiences.
• Strong relationship-building and collaboration skills across functions and organizational levels.

Culture & Benefits

• Fully remote employment opportunity for eligible permanent US residents.
• Competitive benefits and professional development opportunities.
• Collaborative culture focused on partnership, purpose, and supporting growth.
• Work contributing to education and stronger school communities.