Business Transformation Specialist (AI/Automation)

Location: Toronto, Ontario, Canada; hybrid

Salary: $150,000–$165,000 per year

Company

hirify.global is a high-growth SaaS company within Kroll, providing a no-code risk management platform that helps organizations turn risk management into risk intelligence.

What you will do

• Partner with senior leaders and cross-functional stakeholders to identify priority workflows and map current-state processes, including handoffs, systems, bottlenecks, and rework.
• Apply Lean or Six Sigma problem-solving methods to redesign practical, scalable future-state processes and prioritize improvements by impact, effort, feasibility, and speed to value.
• Evaluate AI, automation, and existing technology opportunities, assessing feasibility, dependencies, value, and risks with business and technical stakeholders.
• Move initiatives from discovery through testing, implementation, measurement, and refinement while maintaining accountability and momentum.
• Coach leaders and teams on process mapping, root cause analysis, problem-solving, and improvement prioritization.
• Create reusable frameworks and tools, establish process ownership, and transfer knowledge so improvements remain sustainable after the contract.

Requirements

• Significant experience leading business process improvement, operational excellence, or business transformation initiatives, ideally in consulting or cross-functional business environments.
• Hands-on experience applying Lean or Six Sigma to diagnose operational challenges, redesign processes, and deliver measurable results; certification is an asset.
• Experience taking improvement initiatives from discovery through implementation.
• Strong process mapping, workflow design, root cause analysis, facilitation, analytical, and problem-solving skills.
• Practical knowledge of AI, automation, and digital tools, including identifying use cases and assessing feasibility with technical partners.
• Confidence working with senior leaders and executives and influencing decisions without formal authority.
• Excellent communication and stakeholder management skills across functions and organizational levels.
• A coaching mindset and ability to help others build continuous-improvement and problem-solving capabilities.
• Comfort working in a growing organization with processes, systems, and operating practices at different stages of maturity.

Nice to have

• Experience in SaaS, technology, or another high-growth business.
• Experience in both management consulting and internal transformation or operational improvement roles.
• Experience leading workflow automation, intelligent automation, or AI-enabled business process improvements.
• Experience scaling business processes without unnecessary bureaucracy.

Culture & Benefits

• Fixed-term six-month contract in a collaborative, non-hierarchical environment within an enterprise-backed SaaS business.
• 100% employer-paid health and dental benefits from day one, plus vision care every 12 months.
• External learning budget, workshops, e-learning, career development opportunities, and a coaching program for managers.
• Open vacation policy, with most employees taking approximately three to four weeks off annually.

Hiring process

• Apply through the provided application process; accommodation is available during recruitment upon request.