Operations Planner (Supply Chain)

Location: Clifton Park, NY, US; office-based role with occasional domestic and international travel of up to 10% and possible after-hours support.

Base annual salary: $0–$0.

Company

hirify.global develops, integrates, markets, and services lithography machines used by leading chipmakers to produce smaller and more powerful microchips.

What you will do

• Process emergency parts orders, execute administrative controls in SAP, and monitor daily escalations through technical support.
• Serve as the main supply chain contact for the local customer-service organization and support decisions on parts replenishment and allocation.
• Analyze historical usage and projected requirements to develop stocking plans and optimize spare-part and tool planning for relevant machines.
• Monitor critical parts, stocking levels, customer lead times, fill rates, NAVs, and corrective actions.
• Coordinate service, FCO, installation, UF, and NPI demand and supply plans with local customer service, account teams, and central logistics.
• Participate in strategic initiatives to improve supply chain performance, reduce costs, and increase customer satisfaction.

Requirements

• Bachelor’s degree in Business Engineering, Supply Chain, or an equivalent qualification, or equivalent years of work experience.
• 3–5 years of relevant field experience in a complex, customer-oriented logistics environment.
• Experience building customer relationships and supporting customer needs.
• Knowledge of business complexity, supply chain, and/or the relevant industry.
• Experience defining and implementing new supply chain processes within agreed costs.
• Proven record with continuous improvement projects and knowledge of Materials Requirement Planning (MRP).
• Advanced competency in Microsoft Excel and PowerPoint, strong data analysis and problem-solving abilities, and excellent written and verbal communication skills.
• Ability to work independently or in a team, organize and prioritize workloads, follow strict procedures, meet deadlines, maintain accuracy, and work under pressure.
• Customer focus, accountability, flexibility, proactive collaboration, and willingness to provide after-hours support as needed.

Nice to have

• Knowledge of hirify.global logistics procedures.

Culture & Benefits

• Creative and dynamic work environment with collaboration across colleagues and functions.
• Flexibility and trust in choosing how to complete tasks and solve problems.
• Medical, dental, vision, and basic life insurance for employees and families.
• Participation in the company 401(k) plan.
• Eight hours of vacation leave per month and 13 paid holidays annually.
• Reasonable accommodations are available for applicants and employees with disabilities.