People Process & Operations Manager

Location: London, United Kingdom

Company

Nscale provides GPU cloud infrastructure for AI start-ups and enterprise customers, focused on high-performance, cost-effective AI development and responsible technology.

What you will do

• Own employee lifecycle operations, including onboarding, offboarding, role changes, transfers, benefits administration, payroll data coordination, personnel actions, and secure record management.
• Build and maintain Workday as the single source of truth for People data, conduct audits, reconcile external data, and prepare insights for leadership, boards, and external stakeholders.
• Design, document, standardize, and continuously improve People workflows, templates, operating procedures, and scalable infrastructure.
• Manage Workday configuration and integrations with payroll, finance, and benefits systems; support automation, data migrations, and system implementations.
• Ensure compliance with employment law and regulations across operating geographies, maintain contracts and policy documentation, and support audits and compliance reviews.
• Partner with People leadership, Finance, and cross-functional stakeholders to design and deliver People programs.

Requirements

• 5+ years of experience in People Operations, HRIS management, or HR administration, ideally in fast-growing technology or scale-up environments.
• Deep familiarity with HRIS platforms; hands-on configuration, implementation, and data management experience is preferred, with Workday experience a plus.
• Exceptional attention to detail and strong organizational and documentation capabilities.
• Advanced proficiency in data manipulation, including data analysis, pivot tables, and dashboards, with comfort using data for decision-making.
• Practical knowledge of multi-jurisdictional employment law and compliance, preferably covering the US, UK, and EU.
• Experience designing and optimizing People workflows and processes at scale.
• Strong communication skills and the ability to explain complex HR concepts to technical and non-technical stakeholders.
• Ownership-oriented, pragmatic, proactive, accurate, collaborative, and comfortable working in ambiguous early-stage environments.
• Interest in HR technology and best practices, with a commitment to continuous learning.

Nice to have

• Familiarity with global payroll operations or multi-currency environments.
• Knowledge of HR compliance frameworks such as SOC 2 and ISO 27001.
• Experience leading HR transformation projects or system migrations.
• Background in operational analytics or business intelligence.
• People management experience.

Culture & Benefits

• Culture centered on innovation, ownership, accountability, openness, and transparency.
• Opportunity to build systems and processes from first principles in a rapidly growing environment.
• Work that supports AI infrastructure, strategic business outcomes, and environmental responsibility.
• Inclusive hiring commitment supporting people from diverse backgrounds and offering accommodations where needed.