Partner Success Manager (Fintech)

Location: Berlin or Munich, Germany; hybrid working model with remote-work flexibility.

Company

hirify.global is a modular B2B payments platform providing commercial card issuing, payment accounts, FX, spend management, embedded finance infrastructure, and white-label payment solutions for businesses, fintechs, software platforms, and banks.

What you will do

• Own a portfolio of strategic partners as the primary point of contact and build strong, long-term relationships.
• Drive partner performance through QBRs, strategic check-ins, KPI frameworks, and data-driven account management.
• Understand partner business models, goals, challenges, and expectations, translating insights into tailored success strategies.
• Identify upsell and expansion opportunities, initiate new projects, and coordinate handoffs with relevant stakeholders.
• Bring Product, Legal, Compliance, and Tech experts into high-impact partner decisions.
• Represent partner needs internally to influence roadmap priorities, process improvements, and go-to-market decisions.

Requirements

• At least 3 years of experience in Partner Success, Account Management, or Strategic Partnerships, ideally in fintech or a similarly complex B2B ecosystem.
• Proven experience managing senior stakeholder relationships, including C-level stakeholders, across diverse partner business models.
• Deep familiarity with partnership and embedded finance ecosystems, including how banks, fintechs, and SaaS companies operate and make decisions.
• Exceptional communication and relationship-building skills, including building trust quickly, navigating difficult conversations, and inspiring confidence.
• Strategic mindset combined with operational discipline, including the ability to run structured account reviews and turn insights into action.
• Fluency in English and German.
• Based in Berlin or Munich and comfortable with a hybrid working model.

Nice to have

• An additional European language.

Culture & Benefits

• Growing team with significant responsibilities and a strong focus on knowledge exchange and excellence.
• Flat hierarchy, transparent communication, and a relaxed professional atmosphere.
• Flexible work arrangements with the possibility to work remotely.
• Choice of Windows or Mac computer.
• Monthly mobility benefit and Wellhub membership.
• hirify.global Card with monthly credit for exploring the product and dining with colleagues.
• Opportunity to develop professionally in a dynamic team with ambitious goals.

Hiring process

• The hiring process includes an inclusive interview process with accommodations available on request.
• Resume review may be assisted by Ashby AI Criteria, while final decisions are made by the Talent and Hiring Teams.