Business Consultant - Benefits Specialist (NEC Benefits)

Location: UK, Remote, United Kingdom; hybrid or home based depending on proximity to an NEC office. On-site and remote consultancy delivery is required, with travel and work away from home as needed. Candidates must have a pre-existing right to work and travel within the UK.

Company

hirify.global is part of NEC Corporation and develops software supporting public services, including local authorities, healthcare, emergency services, transport, policing, and housing.

What you will do

• Deliver consultancy and training on NEC Benefits products and service implementations, including CTR/CTS and Housing Benefits.
• Support local authorities through Revenues & Benefits migrations, annual billing activities, software implementations, and service improvement initiatives.
• Deliver on-site and online training, webinars, screen-share sessions, presentations, demonstrations, and seminars for customer groups.
• Recommend effective use of NEC software in line with client business needs and contribute to new consultancy offerings for newly developed software and services.
• Support customer satisfaction, product development, user groups, user-guide creation, and feedback to internal stakeholders.
• Maintain legislation and product knowledge while mentoring colleagues and providing flexible support in product management, business analysis, testing, or support when required.

Requirements

• Extensive, current expertise in Benefits, specifically CTR/CTS and Housing Benefits, and relevant NEC products or services.
• Excellent written and verbal communication skills.
• Ability to solve problems in demanding circumstances.
• Ability to work independently and as part of a team across multiple projects in parallel.
• UK driving licence and willingness to work away from home as required.
• Pre-existing right to work and travel within the UK, supported by documentary evidence.
• Successful offers are subject to satisfactory vetting, references, and occupational health checks; a DBS check may also be required depending on the role.

Nice to have

• Experience with integrations or interfaces involving NEC Revenues & Benefits products.
• Experience working with customers or external agencies.
• Experience delivering training or seminars.

Culture & Benefits

• Full-time employment with a hybrid or home-based arrangement depending on location.
• Single private medical cover, with optional family cover at additional cost.
• 25 days of paid holiday, including three company-nominated days, with the option to buy or sell up to five days.
• Life assurance cover of four times basic salary and a group pension plan with employer contributions.
• Tax-efficient flexible benefits and a competitive salary.
• Equal opportunities and reasonable adjustments during recruitment and interviews.