CRM and Social Media Executive (Travel)

Location: Hybrid in Manchester, United Kingdom; working from home and the Aeroworks office two days per week, usually Tuesday and Wednesday. Core working hours are 10am–4pm.

Company

hirify.global is a UK online package holiday specialist providing beach holidays, long-haul trips, city breaks, travel technology, and a holiday app.

What you will do

• Support the cross-channel engagement calendar and turn campaign concepts into clear, channel-specific briefs and content.
• Plan and deliver trading email and push campaigns, including subject lines, preheaders, copy, calls to action, audience adaptation, and pre-launch checks.
• Create, schedule, and publish organic social media content, including briefs, captions, scripts, and on-screen copy.
• Research hotels, destinations, travel trends, and customer questions to create recommendations, comparisons, and decision-simplifying content.
• Coordinate creative, product, landing-page, CRM, social, and content-creator requirements across planned and reactive activity.
• Gather campaign results, support tests across messaging, audiences, formats, and timing, and suggest improvements based on performance.

Requirements

• Experience in CRM, social media, content marketing, or customer communications.
• Strong copywriting and editing skills.
• Good knowledge of organic social platforms and content formats.
• Excellent organisation and attention to detail, with confidence managing multiple campaigns and deadlines.
• Understanding of customer engagement and commercial performance.
• Confidence using campaign data to identify useful insights.
• Collaborative and proactive approach.
• Strong interest in travel.

Culture & Benefits

• Full-time working week of 37.5 hours with flexible working patterns and core collaboration hours.
• Hybrid working from home and the Manchester office.
• 25 days of holiday plus a birthday day off, with additional holiday-related leave benefits.
• Learning platform access, workshops, courses, and professional qualifications.
• Enhanced family leave, counselling, health plan, company sick pay, wellbeing events, and death-in-service cover.
• Holiday discounts, gym and venue discounts, share incentive plan, cycle-to-work scheme, subsidised coffee shop, bar, and regular social events.

Hiring process

• Initial call with the Talent Acquisition team.
• Two-stage interview process, including one in-person interview at the Manchester office.
• Reasonable adjustments are available during the interview process.