Senior Ecommerce Executive

Location: Hybrid attendance at Head Office in Rochdale, Greater Manchester, UK; this is not a fully remote role.

Company

An ecommerce business focused on delivering strong digital customer journeys through coordinated trading, merchandising, creative, UX, CRM, buying, and merchandising activity.

What you will do

• Support the Digital Trade Manager in delivering ecommerce trading strategy to improve conversion, revenue, margin, and customer experience.
• Own day-to-day onsite trading across priority categories, campaigns, launches, trade calendars, promotions, and brand moments.
• Manage site merchandising performance across navigation, PLPs, search, collections, and landing pages.
• Identify commercial opportunities through performance analysis and customer behaviour insights; support forecasting, trading reports, and daily, weekly, and monthly performance reviews.
• Coordinate onsite activity with Creative, UX, CRM, Buying, and Merchandising teams, including SEO content, search logic, affiliate campaigns, and promotional journeys.
• Ensure stock availability, sell-through, margin, issue resolution, risk escalation, and trading standards are reflected in onsite decisions.

Requirements

• Experience in an ecommerce trading role, ideally within fashion or a fast-paced retail environment.
• Strong onsite trading knowledge and understanding of onsite merchandising, CRO principles, ecommerce best practice, and ecommerce platforms.
• Confidence using web analytics tools such as Google Analytics and GA4, with the ability to translate data into action.
• Strong Microsoft Excel skills, including functions such as VLOOKUPs and pivot tables, for data analysis.
• Experience managing multiple projects and meeting deadlines.
• Excellent written and verbal communication, cross-functional collaboration, insight presentation, and attention to detail.
• Ability to work independently and as part of a team, manage workload, and remain highly organised.
• Proactive, analytical, commercially driven, and able to thrive in a varied, fast-paced environment with a focus on continuous improvement and customer journeys.

Culture & Benefits

• Hybrid working with an expectation of attending Head Office in Greater Manchester.
• Training and development support for all roles, with opportunities to achieve career goals and progress.
• Regular one-to-one communication, training, and ongoing support.
• A diverse and collaborative environment that values different perspectives, learning, and inspiration.

Hiring process

• Applications are reviewed individually.
• Selected candidates are invited to a call or Teams video for an informal discussion about the role and mutual fit.
• The conversation covers the candidate’s background, motivation, and interest in the opportunity.