IT Specialist

Location: Holon, Israel; working from the office 5 days a week.

Company

hirify.global.AI develops agentic revenue technology for global businesses, using AI and agentic execution across the deal lifecycle.

What you will do

• Provide onsite and remote IT support to employees in Israel and the US, troubleshooting hardware, software, and connectivity issues.
• Support onboarding, offboarding, user access, equipment setup, and endpoint management across Windows and Mac environments.
• Administer and maintain Microsoft 365, Google Workspace, JumpCloud, EDR, SaaS applications, IT systems, and office infrastructure.
• Support identity and access management, user permissions, security best practices, IT documentation, and internal support procedures.
• Participate in technology implementations, system integrations, office setups, process improvements, meetings, and events.
• Coordinate with external vendors and support security and compliance initiatives, including ISO and SOC requirements.

Requirements

• 2–3 years of experience in IT support, IT administration, or a similar technical role.
• Hands-on experience supporting Windows and Mac environments.
• Familiarity with Microsoft 365, Google Workspace, and JumpCloud administration.
• Basic knowledge of cloud-based services, SaaS applications, and IT infrastructure.
• Experience troubleshooting hardware, software, and network-related issues.
• Familiarity with user management, access permissions, and endpoint management.
• Strong problem-solving, organizational, communication, and interpersonal skills; a proactive, service-oriented approach and ability to manage multiple priorities.
• Good English communication skills.
• Ability to work independently while collaborating effectively with the broader team.

Nice to have

• Experience with Azure or other cloud platforms.
• Familiarity with Linux environments.
• Experience with endpoint management tools and identity management solutions.
• Exposure to IT security practices and ISO/SOC compliance.
• Experience supporting employees in a global organization.

Culture & Benefits

• Service-oriented IT role supporting a growing global organization.
• Work with employees across Israel and the US.
• Hands-on ownership of day-to-day IT operations and technical projects.
• Regular onsite work from the Holon office, 5 days per week.