Ocean Import Agent

Location: Calgary, Alberta, Canada; candidates must be legally authorized to work in Canada and able to work from the Calgary location. Relocation is not available.

Company

hirify.global provides global supply chain management and logistics services through a worldwide network of locations and unified systems.

What you will do

• Prepare, handle, and process house and master ocean bills, commercial documents, and customs and regulatory documents.
• Track and trace shipments, enter data accurately into the operating system, and monitor reports.
• Communicate with customers, vendors, carriers, other hirify.global offices worldwide, and coworkers through email, phone, instant messaging, and in-person interactions.
• Complete accurate and timely client billing and maintain strong vendor relationships.
• Maintain compliance with internal policies, government regulations, and customer requirements.
• Support key performance indicators and identify opportunities to improve department efficiency.

Requirements

• 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience.
• Strong organizational and prioritization skills, with close attention to detail.
• Effective interpersonal, listening, comprehension, and written and verbal communication skills.
• Proficient computer skills, including accurate data entry, email, internet, Excel, Word, and PowerPoint.
• Fluent English, written and verbal.
• Legally authorized to work in Canada and able to work from the Calgary location.
• Desire for a career in supply chain and logistics.

Nice to have

• Understanding of the ocean documentation process.

Culture & Benefits

• Professional, leadership-oriented, and customer-service-focused work environment.
• Opportunities for internal promotion, training, and personnel development.
• Paid vacation, holiday, and sick time.
• Medical, prescription drug, dental, vision, life, and long-term disability insurance.
• RRSP retirement savings plan and employee stock purchase plan.