Financial Crimes - Fraud Ops Specialist (Fintech)

Location: New York City, New York, US; hybrid work in New York, NY.

Salary: $68,000–$80,000 annually for Zone 1 / NYC.

Company

hirify.global is a banking infrastructure platform providing API-first, developer-focused banking services for fintechs, including payments, lending, and digital assets.

What you will do

• Review fraud-related activity within established workflows and documented procedures.
• Handle routine alerts and cases accurately, consistently, and with appropriate escalation.
• Document findings clearly and maintain complete case records.
• Identify suspicious patterns, unusual activity, and operational issues and raise them to senior team members.
• Maintain service-level expectations, support queue management, and learn how fraud rules, alerts, workflows, typologies, systems, and controls connect across Fraud Operations.
• Coordinate with internal teams when follow-up is required and perform other assigned duties.

Requirements

• 1+ years of experience in fraud, banking operations, financial services, customer risk, investigations, or a related environment is preferred.
• Strong attention to detail and ability to follow established procedures.
• Clear written communication and documentation skills.
• Ability to manage priorities in a deadline-driven environment.
• Curiosity, coachability, and interest in developing fraud investigation skills.
• Experience with case management, transaction review, or fraud tools is preferred.

Culture & Benefits

• Collaborative, growth-minded, deadline-driven environment with autonomy and analytical precision.
• Competitive compensation with potential equity grants and cash bonus based on experience, geographic location, and role.
• Medical, dental, vision, life insurance, 401(k) matching, FSA, HSA, HRA, and other wellness benefits.
• Paid parental leave, flexible vacation policy, PTO, and paid holidays.
• Dynamic industry, challenging team environment, and opportunities for career growth.
• Inclusive culture committed to equal employment opportunity and reasonable accommodations for disabilities.