Risk Intelligence Manager (Fraud Prevention)

Location: United States (Remote)

Base salary: $100,000–$140,000 annually, depending on US pay zone. Additional eligibility includes 1,500 stock options and an annual performance bonus of up to 10% of base salary.

Company

hirify.global provides fraud prevention technology for online retailers, helping merchants approve more legitimate orders, protect revenue, reduce losses, and improve customer experiences across more than 100 countries.

What you will do

• Hire, coach, and performance-manage a team of fraud analysts, close skill gaps, and serve as the escalation resource for complex investigations and emerging attacks.
• Own and improve standards, playbooks, and tools for incident response, case review, merchant onboarding, decision transparency, and rule design where historical data is limited.
• Translate investigative findings into recommendations for teams responsible for business and customer outcomes.
• Partner with Risk leadership, Data Science, Customer Success, Product, and Engineering to turn fraud behaviors into durable signals, features, and model improvements.
• Support customer conversations as a fraud subject-matter expert and coach analysts to communicate risk insights clearly.

Requirements

• 3+ years of direct people management, including coaching and performance management, with a track record of building an effective team.
• 5+ years in ecommerce, payments, fraud prevention, or risk management, including fraud investigations and emerging-threat response.
• Advanced analytical judgment, including balancing fraud losses, customer experience, and intelligent risk-taking.
• Experience building operational standards, playbooks, and workflows, with the discipline to improve team operations.
• Effective communication skills for technical, business, and customer audiences.
• Cross-functional experience partnering with Data Science, Customer Success, Product, or Engineering.

Culture & Benefits

• Purpose-driven, collaborative, passionate, and inventive work environment.
• Discretionary unlimited time off policy.
• 401(k) match, stock options, annual performance bonus or commissions, and paid parental leave for 12 weeks.
• Health, dental, vision, flexible spending, disability, and life insurance, plus on-demand therapy for employees and dependents.
• Dedicated learning budget, company social events, and company swag.

Hiring process

• Inclusive interview experience with reasonable accommodations available for candidates with disabilities.