Compliance Analyst (Crypto)

Location: San Jose, California, United States

Salary: $53,000–$79,000 per year, plus potential performance bonus and long-term incentives.

Company

OKX is a crypto exchange and developer of OKX Wallet, OKLink, and other blockchain products serving individual and institutional users.

What you will do

• Review and triage daily electronic communications surveillance alerts across email, chat, text, messaging platforms, and other digital channels within SLA timelines.
• Apply compliance and regulatory guidelines to identify potential policy breaches, misconduct, and operational risk indicators.
• Gather background information and evidence, maintain audit-ready case records, and prepare structured summaries for non-standard alerts.
• Escalate ambiguous, high-risk, and complex matters to senior analysts and leadership.
• Use AI-assisted surveillance platforms, prompt engineering, and automated workflows to improve alert review quality and efficiency.
• Identify false positives and process bottlenecks, provide feedback for lexicon and ML/AI model tuning, and propose workflow improvements.

Requirements

• Fluent written and spoken Mandarin for regional, cross-border, and multilingual communications surveillance.
• Hands-on experience with AI-driven compliance tools, large language models, or automated workflow tools.
• Strong curiosity and drive to refine processes, automate repetitive tasks, and improve team performance.
• Strong attention to detail and the ability to synthesize unstructured text data, identify nuances, and present concise findings.
• BA/BS in Finance, Law, Business Administration, or a related field, or equivalent practical experience.

Nice to have

• Experience with specialized electronic communications surveillance software such as Smarsh, Behavox, or Relativity, or with lexicon and keyword monitoring tools.
• Understanding of market abuse indicators, insider trading, or conduct risk concepts in financial services or digital assets.
• Background in crypto, digital assets, Web3, or multilingual operational support.

Culture & Benefits

• Competitive total compensation package with potential performance bonus and long-term incentives.
• Learning and development programs and an education subsidy.
• Team-building programs and company events.
• Wellness and meal allowances.
• Comprehensive healthcare coverage for employees and dependants.