Senior Technical Architect

Location: Austin, United States

Salary: $85,000–$121,000/year base pay for candidates based in the United States; OTE of $101,000–$143,000/year includes bonus or commission and is not included as salary.

Company

hirify.global provides a customer engagement platform for personalized messaging, journey orchestration, analytics, and AI-powered decisioning.

What you will do

• Own customer implementation engagements end to end, from onboarding through go-live.
• Design and implement SDK and API integrations and other technical solutions while managing project timelines, scope, risks, and stakeholder alignment.
• Work with customer product and engineering teams, Account Executives, Customer Success Managers, Delivery Managers, Technical Architects, agencies, and third parties.
• Translate business and technical requirements into actionable plans, document stakeholder roles and integration details, and support handoff to Customer Success.
• Drive early adoption, define KPIs and success metrics, deliver customer-specific enablement training and workshops, and advocate customer use cases to product development.
• Improve delivery and technical processes while combining Delivery Manager-level organizational discipline with Technical Architect-level technical depth.

Requirements

• Bachelor’s degree or equivalent experience in a relevant field.
• 2–5 years of experience in a similar customer-facing role, preferably in implementations, technical consulting, or customer success, spanning project delivery and hands-on technical work.
• Strong project management skills and technical depth in APIs, SDKs, or related integration work.
• Interest or hands-on experience with SaaS, mobile, APIs, marketing automation, analytics, or programming such as HTML, sufficient to own SDK/API integration workstreams.
• Strong organization, reliability, continuous improvement, project tracking, analytical problem-solving, and creative problem-solving skills.
• Ability to manage conflicting priorities, motivate stakeholders, and work in a fast-paced, cross-functional environment.
• Excellent written, verbal, listening, and communication skills, including the ability to explain technical concepts to technical and non-technical audiences through video calls, workshops, and written communication.
• Comfort building with AI tools to accelerate workstreams and improve day-to-day efficiency.

Culture & Benefits

• Collaborative, transparent, inclusive, and fast-paced environment with autonomy, accountability, teamwork, and a focus on work-life harmony.
• Hybrid ways of working and a curated in-office employee experience focused on community, connections, and innovation.
• Competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off, and comprehensive medical, dental, vision, life, and disability benefits.
• Family services including fertility benefits and equal paid parental leave.
• Professional development through career pathing, learning platforms, and a yearly learning stipend.
• Volunteer opportunities, donation matching, and Employee Resource Groups.

Hiring process

• AI-assisted tools may analyze application materials and support interview scheduling, recording, and note summarization.
• Candidates may opt out of AI-assisted application review and request a manual review or other applicable rights depending on location.