Staff Sales Engineer (Voice Agent)

Location: USA — Remote

Salary: $185,000–$230,000 base annually; OTE $270,000–$330,000. Equity and commission offered. OTE, equity, commission, and benefits are not included in the stated base salary range.

Company

Deepgram provides real-time Voice AI APIs and self-hosted or on-premises software for speech-to-text, text-to-speech, and production-grade voice agents.

What you will do

• Lead discovery, technical qualification, architecture, proofs of concept, and technical wins for Voice Agent opportunities through production.
• Explain how SIP trunks, PBX, CCaaS platforms, and customer telephony stacks connect to voice agents; address latency, turn-taking, interruption handling, function calling, cost per minute, and build-versus-buy decisions.
• Build demos, reference agents, and integration patterns across LLMs, telephony/SIP, CCaaS platforms, and orchestration frameworks.
• Own a quota tied to Voice Agent growth, pipeline, and forecast.
• Create positioning, competitive battlecards, objection handling, and enablement for Account Executives.
• Translate deal patterns into evidence-backed requirements for APIs, SDKs, and documentation while partnering with CCaaS, telephony, and LLM partners.

Requirements

• 7+ years in customer-facing technical roles such as solutions engineering, sales engineering, solutions architecture, or forward-deployed engineering, ideally at an API, CPaaS, CCaaS, or conversational AI company.
• Hands-on Voice Agent experience across telephony, orchestration, and models, including SIP, WebRTC, PBX or CCaaS integration; LLM agent frameworks, tool calling, and real-time streaming pipelines; and STT, TTS, and LLMs.
• Experience shipping demos, proofs of concept, or production integrations in Python, Node.js, or a similar language, with something built that can be demonstrated.
• Experience in revenue-tied roles measured on technical wins, pipeline, or quota, with a consistent record of meeting targets.
• Experience leading complex, multi-stakeholder enterprise deals involving platform engineers and CX executives.
• Ability to explain a SIP call flow to an engineer and a cost-per-minute business case to a VP in the same meeting.

Nice to have

• Voice agents built with Pipecat, LiveKit, Vapi, Retell, or OpenAI Realtime.
• Contact center experience with Genesys, NICE, Five9, Amazon Connect, Talkdesk, or a similar platform.
• Experience carrying an individual or overlay quota.
• Hands-on work with MCP servers, agent harnesses, or CLI tools, or open-source contributions with real adoption.
• Familiarity with Challenger or a similar sales methodology.
• Experience selling through both self-serve and enterprise motions.

Culture & Benefits

• Remote work from the USA.
• AI use and comfort are core expectations; employees are expected to actively use, experiment with, and build advanced AI tools into their workflows.
• Work takes place in a rapidly changing environment requiring experimentation, adaptability, and continuous learning.
• Equity and commission are offered.