Applied AI Engineer (Fintech)

TL;DR

Applied AI Engineer (Fintech): Architecting and shipping autonomous voice and digital agents for a mobile money platform in West Africa with an accent on end-to-end system ownership and reliability in challenging environments. Focus on solving genuinely hard technical problems in areas like LLMs, NLP, and distributed ML systems for millions of users.

Location: Fully remote. Candidates must be based in one of our talent hub countries (UK, Spain, Kenya, Ghana) or in one of our operating markets in Africa including Senegal, Côte d'Ivoire, or Burkina Faso. Remote team members are expected to travel to operational markets at least once a year.

Salary: Up to $222,700, plus a generous equity package.

Company

hirify.global is building financial services to make Africa the first cashless continent, having become the largest financial institution in Senegal and Côte d’Ivoire with millions of users.

What you will do

• Architect and ship autonomous voice and digital agents for customer interactions across West Africa.
• Own end-to-end agent systems, from core models through multi-channel orchestration, ensuring reliability in challenging conditions.
• Drive product impact from problem discovery to running in production, collaborating with product and engineering leaders.
• Shape the future of customer support by solving genuinely hard technical problems where systems either work or they fail.

Requirements

• 5 years of ML experience.
• Strong proficiency in Python and common ML libraries.
• Solid theoretical foundation in statistics and ML.
• Experience working with voice agents.
• Proven hands-on experience building with LLMs or NLP systems (prompt engineering, RAG, embeddings, fine-tuning).
• Experience taking ML models from prototype to production with deep care for reliability, performance, and scalability.
• Fluent in English.

Nice to have

• Comfortable navigating ambiguity and designing ML systems end-to-end.
• Understanding trade-offs between cutting-edge research and pragmatic engineering.
• Experience working with large datasets, complex pipelines, and modern ML infrastructure.
• Bilingual in French.

Culture & Benefits

• Yearly $1,200 stipend to support coworking meetups with teammates.
• Subsidized health insurance for you and your dependents and retirement contributions.
• 6 months of fully paid parental leave and subsidized fertility assistance.
• Flexible vacation, with most taking between 21-30 days exclusive of statutory holidays.
• $10,000 annual charitable donation matching.
• Fosters autonomy for employees to own projects from understanding the problem to monitoring solutions in production.
• Values speed, iterative development, and using reliable technology.