Systems Support Engineer (UAT & Development)

Location: Chicago, United States; onsite role.

Annual base salary: $115,000–$175,000, depending on experience, qualifications, and relevant skill set. Eligible for an annual discretionary bonus.

Company

hirify.global is a diversified trading firm using technology and proprietary capital to trade fixed income, ETFs, equities, FX, commodities, energy, real estate, venture capital, and cryptoassets across global markets.

What you will do

• Maintain production parity across UAT and development environments by standardizing tooling, infrastructure, and configurations.
• Implement monitoring, alerting, and incident response for UAT and development environments.
• Reduce environment downtime and improve reliability during testing and release activities.
• Track and report environment performance, outage metrics, and delivered improvements.
• Collaborate with production operations, development, QA, and release management teams to share best practices and ensure consistent operations.
• Ensure the status and stability of lower environments to support operational excellence.

Requirements

• Bachelor’s degree in computer science, engineering, or a related STEM field.
• 2+ years of experience managing and troubleshooting Linux-based environments.
• Demonstrated knowledge of network communications, including multicast networking.
• Experience applying operational best practices in development and UAT settings.
• Experience with incident response and root cause analysis.
• Ability to coordinate multiple priorities under time pressure, with excellent written and verbal stakeholder communication skills.
• Experience with scripting or automation using Python, Bash, Go, Java, or JavaScript.
• Competence across cloud platforms, containerization, monitoring and alerting systems, and distributed messaging platforms, including AWS, Kubernetes, Docker, Splunk, Prometheus, Grafana, or RabbitMQ.
• Hands-on experience with AI coding assistants and agentic tools such as Claude Code or Codex to automate operational tasks or accelerate development and troubleshooting.

Nice to have

• Prior experience supporting electronic trading systems.

Culture & Benefits

• Autonomy to determine how goals are achieved, with ownership and accountability for the assigned domain.
• Culture focused on reliability, continuous improvement, curiosity, integrity, innovation, and collaboration.
• Medical, pharmacy, dental, and vision insurance.
• 401(k) with discretionary employer match, health savings accounts, and flexible spending accounts.
• Short- and long-term disability, life, and AD&D insurance.