Senior Product Manager (AI)

Location: Melville, NY; hybrid schedule with in-office work on Monday, Tuesday, and Thursday and remote work on Wednesday and Friday.

Compensation: $160,000–$180,000 per year.

Company

hirify.global provides a unified cloud commerce platform for specialty retailers, combining point of sale, merchandising, order management, CRM, loyalty, inventory management, and ecommerce capabilities.

What you will do

• Own a hirify.global product area end to end, including roadmap decisions, product evolution, retirement decisions, and measurable adoption outcomes.
• Conduct client and user discovery, synthesize interviews and support history with AI tools, analyze usage data, and build working prototypes.
• Write structured specifications covering intent, constraints, data models, and acceptance criteria for engineering and AI coding agents.
• Work daily with engineering and design while maintaining specifications and ensuring release quality, predictability, and manageable defect and support volume.
• Partner with Implementation, Support, and Customer Success on documentation, enablement, and adoption plans for each release.
• Set and report targets for feature adoption, client-base adoption, time to value, revenue, margin, efficiency, accuracy, and operational time savings.

Requirements

• 5+ years of product management experience, including at least 3 years working on B2B SaaS products.
• Direct experience in retail or commerce, or an adjacent domain such as ERP, supply chain, or warehouse management.
• A measurable track record describing shipped products, business impact, and methods used to evaluate results.
• Hands-on daily use of AI tools for discovery synthesis, prototyping, specification writing, competitive research, or product operations.
• Experience writing structured specifications directly used by engineering and comfort working in a spec-driven development model.
• Working knowledge of cloud architecture, APIs, and integrations sufficient to participate in design discussions and make tradeoff decisions.
• Experience running a Kanban delivery flow with Atlassian tools, including Jira Product Discovery, Jira, and Confluence.
• Clear written and verbal communication, including the ability to write build-ready specifications and lead client or executive conversations.

Nice to have

• Experience in a retailer's merchandising, inventory, fulfillment, ecommerce, or IT organization.
• Experience with ERP, order management, supply chain, or commerce platform implementations for multi-location specialty retailers.
• Experience using AI coding and agent tools such as Claude Code or Cursor, and design tools such as Figma or Claude Design.
• Experience modernizing legacy products through conversion, platform unification, client migration, and adoption of new capabilities.
• Bachelor's degree in a technical field or equivalent work experience.

Culture & Benefits

• Hybrid work with three in-office days and two remote days each week.
• Full medical, dental, and vision coverage, generous PTO, and an annual bonus opportunity.
• 401(k) with a 50% company match on employee contributions up to 6%.
• Tuition reimbursement, a free building gym, café discount, employee referral program, and one paid volunteer day annually.
• Collaborative in-person environment with monthly events, a snack pantry, and workplace amenities.
• Commitment to equal opportunity, inclusion, cultural diversity, and a bias-free work environment.

Hiring process

• Application review followed by hiring decision.