Junior Client Service Representative Real Estate

Location: Kraków, Poland. Hybrid model with 3 days per week in the office; after the 3-month probation period, parents of a child up to 4 years old may work 2 days per week in the office.

Company

hirify.global is a global financial services firm providing investor services, capital partners solutions, specialist expertise, technology solutions, and client management.

What you will do

• Analyze transactions across Real Estate, Private Equity, and Private Debt funds and review related legal documentation.
• Analyze changes in fund structures by collecting and reviewing corporate documentation.
• Respond to internal and external client inquiries and provide accurate, timely depositary-related service.
• Act as the first point of contact for the Luxembourg team while maintaining relationships with the Luxembourg office and clients.
• Monitor cash-flow movements, perform depositary oversight tasks, and ensure procedures and controls are followed.
• Support daily process management, improve workflows and efficiencies, and escalate risks and data incidents to supervisors or managers.

Requirements

• BA or Law degree, and/or equivalent work experience.
• At least 1 year of experience in a financial environment.
• Fluency in English at C1 level.
• Ability to prioritize tasks, resolve client needs, meet deadlines, and work under pressure.
• Ability to build and maintain internal and external client relationships.
• Self-motivation and ability to monitor and complete multiple projects simultaneously.
• Ability to learn and use new technologies to research, analyze, and resolve client needs.
• Comprehensive working knowledge of Excel.

Nice to have

• Experience in client service or working with legal documentation.
• German or French language skills.

Culture & Benefits

• Partnership-oriented environment with collaboration, mentoring, and opportunities to contribute ideas.
• One Culture Celebration Day and one Community Service Day in addition to standard paid vacation.
• Private medical care and life insurance.
• Employee Assistance Program with confidential counselling for employees and families.
• Professional training, qualification support, wellbeing programs, social fund benefits, and social, sport, and integration events.
• Onboarding program for new hires.