Senior Content Designer (Gaming)

Location: London, United Kingdom; Stockholm, Sweden. The role is based in Stockholm and may include standby duty and international travel.

Company

hirify.global is a European betting and gaming operator with more than 5,000 employees, nine brands, and a presence in around fifteen regulated markets.

What you will do

• Guide and mentor Content Designers through critiques, workshops, and collaborative design practices.
• Improve the clarity, usability, and engagement of content across nine brands and products.
• Write, edit, test, and improve content, including frictionless microcopy that supports user needs and business objectives.
• Work with Product Designers and UX Researchers to improve end-to-end customer journeys and identify gaps in user understanding.
• Plan and contribute to user research, user testing experiments, insight gathering, journey mapping, and content research in Figma.
• Advocate for content design and user-centred design with stakeholders while contributing to content design tools, processes, and ways of working.

Requirements

• Experience guiding and mentoring Content Designers.
• Ability to run critiques, workshops, and collaborative design practices.
• Experience writing, editing, testing, and improving digital content.
• Experience with user research, user testing, insight gathering, and content research.
• Ability to work with Product Designers and UX Researchers to improve customer journeys and resolve gaps in user understanding.
• Ability to create clear microcopy that supports user needs and business objectives.
• Ability to engage stakeholders and advocate for user-centred design and content design.
• Experience creating journey maps and working in Figma.

Culture & Benefits

• Permanent full-time employment, 40 hours per week, normally eight hours per day.
• Initial six-month probation period.
• Learning and development opportunities.
• Social events, inclusion networks, and an Employee Assistance Programme.
• Private medical insurance, pension, and long-service awards.
• Work in an international, collaborative, performance-driven environment focused on responsible gaming and customer safety.