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8 дней назад

Technical Project Manager (Customer Services)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US/Denmark
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Technical Project Manager (Customer Services) (Supply Chain/Automation): Managing minor and medium-sized customer service projects from order intake through delivery with an accent on technical clarification, project planning, stakeholder coordination, and customer satisfaction. Focus on developing schedules and budgets, managing risks and scope changes, coordinating procurement and on-site activities, and ensuring deliverables meet agreed performance targets.

Location: Arden, Denmark; willingness to travel is required because some projects involve on-site activities.

Company

hirify.global Supply Chain delivers advanced technical solutions supporting customer operations and supply chain complexity.

What you will do

  • Manage minor and medium-sized Customer Services projects from order intake through execution and successful delivery.
  • Act as the central point of contact for customers, suppliers, technicians, sales, and internal stakeholders.
  • Clarify customer requirements, technical specifications, project scope, objectives, and success criteria with the sales organization.
  • Develop and maintain project plans, schedules, budgets, and risk assessments.
  • Oversee procurement of equipment, components, and resources; monitor project finances and manage scope and priority changes.
  • Ensure deliverables meet the agreed scope, quality, timelines, budget, performance targets, and customer expectations.

Requirements

  • 3–5 years of experience in a similar project management role.
  • Strong technical understanding and ability to review and work with technical documentation and system specifications.
  • Fluency in Danish and English.
  • Experience in a technical, industrial, automation, or engineering environment is preferred for the role.
  • Experience with project management tools.
  • Structured and analytical approach, independent ownership, and ability to manage deadlines, quality, and customer satisfaction.
  • Ability to communicate and collaborate effectively with technical and non-technical stakeholders across functions and cultures.
  • Willingness to travel for projects involving on-site activities.

Culture & Benefits

  • International Customer Services team focused on collaboration, professionalism, and continuous improvement.
  • Competitive salary package and mandatory pension scheme with health and dental insurance and access to physiotherapy.
  • Daily healthy meals through the company canteen and lunch program.
  • Training and courses supporting personal and professional development.
  • Employee events including Friday bars, Christmas parties, an annual ski trip, cultural events, and other activities.
  • Close collaboration with experienced colleagues as part of planned succession and role development.

Hiring process

  • Applications are reviewed continuously.
  • The process closes when the right candidate has been found.

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