Senior Manager, Revenue Strategy & Operations

Location: Hybrid; work from the Melbourne or Sydney office three days a week.

Company

Airwallex is an AI-native financial operating system and regulated global payments infrastructure provider serving businesses and financial product builders.

What you will do

• Own strategy for priority enterprise opportunities across ANZ and help define winning approaches for complex deals.
• Partner with Sales and Account Management on customer strategy, new business, expansion, retention, commercial planning, and enterprise growth.
• Support opportunity prioritisation, deal strategy, business cases, pricing and packaging considerations, and commercially grounded recommendations.
• Manage reporting, tooling, forecasting, pipeline visibility, performance insights, and operating rhythms for front-book and back-book performance.
• Identify workflow friction and create simpler, scalable operating mechanisms, playbooks, and commercial processes.
• Lead high-priority cross-functional initiatives with Sales, Account Management, Product, Finance, Legal, Risk, Operations, customers, and internal stakeholders from definition through adoption and measurement.

Requirements

• 7+ years of professional experience in strategy, consulting, revenue strategy, commercial operations, commercial finance, or a related field.
• Bachelor’s degree.
• Experience in consulting or a comparable environment developing rigorous problem-solving and executive communication skills.
• Strategic mindset with the ability to move from consultancy-style problem solving to hands-on execution.
• Track record of solving complex problems and turning analysis into practical, commercially grounded solutions.
• Strong written, verbal, and presentation skills, including communication with executives, customers, and delivery teams.
• Experience partnering with Sales and Account Management on customer strategy, commercial planning, enterprise deals, or growth initiatives.

Nice to have

• Experience in fintech, payments, financial services, SaaS, or another complex, technology-led business.
• Experience in go-to-market strategy, enterprise revenue operations, or commercial strategy.
• Experience with large enterprise deals or complex customer engagements involving multiple stakeholders, products, markets, or commercial models.
• Experience across new-business strategy and existing-customer growth, expansion, or account management.
• Experience with CRM, business intelligence, or revenue tooling and the ability to turn data into executive-ready insights.
• Experience building business cases, forecasting models, dashboards, playbooks, or scalable operating mechanisms.

Culture & Benefits

• Work in a hyper-growth fintech where Strategy & Operations identifies leverage points and builds systems to drive revenue across markets and products.
• Work spans functions and includes direct access to the growth engine.
• Own ambiguous, high-stakes problems end to end with a focus on first-principles decision-making and practical execution.
• Use AI for modelling, research, and faster delivery of strategic and operational work.