Configuration Specialist II

Location: Hybrid; Fort Lauderdale, Florida, United States or Holmdel, New Jersey, United States.

Base salary: $65,000–$85,000 USD per year.

Company

hirify.global provides software for autism and IDD care, Applied Behavior Analysis, multidisciplinary therapy, and special education. The platform supports therapy providers, educators, and employers.

What you will do

• Provision and configure customer accounts across internal systems and tools with minimal oversight.
• Translate documented business and implementation requirements into backend configurations, workflows, and AI rule settings.
• Set up, modify, and validate configurations for approved customer use cases, including moderately ambiguous requirements.
• Support Implementation Managers and Professional Services teams with implementation-plan tasks, foundational setup, and pre-go-live readiness.
• Maintain configuration documentation and change logs, triage issues and risks, and escalate unresolved problems.
• Improve configuration standards, templates, playbooks, tooling, and repeatable setup processes.

Requirements

• 1–3 years of experience in a technical configuration, implementation, or SaaS operations role.
• Ability to manage multiple configuration tasks concurrently with strong attention to detail.
• Comfort working cross-functionally with Implementation, Product, and Engineering teams, including direct client-facing coordination.
• Track record of resolving moderately complex configuration issues with limited guidance.

Culture & Benefits

• Hybrid work with collaborative offices in Fort Lauderdale, Holmdel, and Verona.
• Health benefits, generous paid time off, 401(k) matching, and paid parental leave for full-time employees.
• Career development support and wellness programs.
• Opportunities to participate in community engagement through CR Cares.
• Workplace culture centered on impact, inclusion, and flexibility.