Clinical Support Representative - Evansville (Cardiology)

Location: Remote; field-based in Evansville, Indiana and assigned territory within the United States, with daily work in hospitals, doctors’ offices, and other medical establishments. Approximately 80% travel is required; occasional evenings and weekends may be needed.

Annual salary: $85,000–$105,000.

Company

hirify.global Cardiac Management Solutions develops medical devices, software, and related services for diagnosing and treating serious cardiopulmonary and respiratory conditions, including LifeVest, HFMS, and TherOx.

What you will do

• Educate customers and staff on medical order requirements, streamline order processing, and identify EMR/HL7 opportunities.
• Prioritize patient-care plans, transitions of care, reorder documentation, and end-of-use cases using clinical judgment and knowledge of hirify.global devices.
• Manage territory revenue exceptions, aging items, paying authorizations, transitions of care, and other processes affecting revenue recognition.
• Provide ZPM education, clinical value presentations, utilization support, data reviews, training, and ancillary customer service for HFMS/HST.
• Partner with Territory Managers on order servicing, account education, product presentations, tradeshows, and local awareness activities.
• Develop relationships with hospital directors and key staff in case management, quality, cath lab, and risk functions.

Requirements

• Associate’s degree or at least 5 years of relevant internal hirify.global experience.
• At least 3 years of hospital, heart failure, or nursing experience.
• Clinical experience navigating hospital workflows, collecting documentation, and interacting confidently with providers and patients.
• Ability to influence clinical decision-making through presentations and discussion of clinical data.
• Ability to plan proactively, work independently and autonomously, and collaborate and communicate effectively with others.
• High sense of urgency, flexibility, strong organization, multitasking ability, problem-solving skills, and accountability through task completion.
• Ability to work effectively as a self-motivated team member and independently.
• Ability to work daily in assigned hospitals, doctors’ offices, and other medical establishments with approximately 80% territory travel.

Nice to have

• Cardiology clinical acumen.
• Working knowledge of Microsoft Office, including Power BI, Excel, Word, and Outlook.
• Experience with customer relationship management systems such as Salesforce.com or Dynamics.

Culture & Benefits

• Work is connected to improving outcomes for cardiac and other cardiopulmonary patients.
• Culture values innovation, self-motivation, and an entrepreneurial spirit.
• Comprehensive benefits plans are available.
• Compensation for fully remote work complies with applicable federal, state, and local wage laws based on the employee’s primary work location.