Senior Site Reliability Engineer (EdTech)

Location: San Mateo, California, US; full-time onsite work is required at the IXL headquarters office in San Mateo, CA.

Base salary: $130,000–$200,000 per year, plus equity and benefits.

Company

hirify.global is an EdTech company developing personalized learning products used by millions of students worldwide, including IXL.com, Rosetta Stone, Wyzant, and Teachers Pay Teachers.

What you will do

• Master and operate a variety of production technology stacks while taking responsibility for product performance, uptime, and scalability.
• Develop and maintain monitoring dashboards, alerting systems, and product-specific runbook documentation.
• Identify technical problems, provide immediate fixes, and develop long-term solutions across the technology stack.
• Partner with application engineering teams to understand product needs and deliver scalable customer solutions.
• Build and propose architecture changes that improve product scalability and reliability.
• Develop tooling for deployment and release processes.

Requirements

• Bachelor’s or advanced degree in computer science or a related discipline.
• 6+ years of professional hands-on software engineering or site reliability experience.
• Experience with at least one object-oriented programming language, such as Java, C++, or C.
• Experience with at least one scripting language, such as Python, Bash, or Perl.
• Experience with containerized cloud solutions using Docker and Kubernetes.
• Experience with common service technologies, including web servers, message queues, load balancers, and databases.
• Fluency in observability tools and methodologies.
• Ability to work with varied technologies and legacy systems while streamlining and modernizing them.
• Strong troubleshooting, communication, and time management skills; flexibility regarding work hours and on-call responsibilities.

Nice to have

• Experience with a public cloud provider such as AWS or GCP.

Culture & Benefits

• Equity and benefits are included with the position.
• Collaborative culture with open exchange of ideas.
• Work environment focused on kindness, respect, passion, tenacity, and authenticity.
• Commitment to diversity and equal employment opportunity.