Site Reliability Engineer

Location: Hybrid role based in Boston or Waltham, Massachusetts, with an expectation of working from a Boston-area office six days per month.

Salary: USD 90,000–110,000 base salary per year

Company

SS&C provides AI-powered technology and services for financial services and healthcare organizations, including products used by investment firms to manage large-scale assets.

What you will do

• Automate infrastructure configuration with AWS CloudFormation, Chef, Packer, and Terraform.
• Automate operational tasks and ChatOps integrations using Lambda, Python, and Node.
• Maintain container build and deployment systems with Docker and Jenkins.
• Configure and maintain secrets management, service discovery, and container orchestration systems.
• Build observability pipelines and dashboards with Prometheus, Grafana, OpenTelemetry, and Splunk.
• Lead incident response, on-call escalations, SLO and SLI tracking, code reviews, production troubleshooting, and blameless post-mortems.

Requirements

• Bachelor’s or master’s degree in Computer Science or a similar discipline.
• 5+ years of experience working in a Linux environment.
• 5+ years of cloud computing administration and engineering experience with AWS, Azure, or Google Cloud.
• Extensive experience troubleshooting and debugging infrastructure issues.
• Ability to perform under pressure in a fast-paced environment and continuously improve owned systems.
• Availability to participate in a weekly on-call rotation.

Nice to have

• Experience with Python, Ruby, Node, C#, SQL, or Go.
• 3+ years of experience with containerized software deployment and orchestration tools such as Kubernetes or Rancher.
• 3+ years of experience with automation tools such as Chef, Puppet, Ansible, SaltStack, or Terraform.
• Experience using AI-assisted coding, AIOps, observability platforms, or LLM and AI service integrations.

Culture & Benefits

• Hybrid work model with business-casual dress.
• 401(k) matching, professional development reimbursement, and SS&C University training.
• Flexible personal and vacation time off, sick leave, and paid holidays.
• Medical, dental, vision, employee assistance, and parental leave benefits.
• Fitness club, travel, and other employee discounts.