Senior Site Reliability Engineer (AWS)

Location: USA Remote; flexible work environment based in NYC

Base salary: $180,000–$220,000 USD annually

Company

hirify.global operates a digital healthcare marketplace that helps patients find and book in-person or video visits with healthcare providers.

What you will do

• Design, build, and operate observability for distributed services and integrations, including metrics, logs, traces, dashboards, alerts, SLIs, and SLOs.
• Improve end-to-end visibility across patient and provider workflows and make dependency health and integration failures easier to understand.
• Create reusable infrastructure and tooling through infrastructure as code, automation, CI/CD, and self-service patterns.
• Partner with product engineering teams on reliability, scaling, performance, capacity, and failure-mode analysis.
• Establish actionable alerts and operational ownership, participate in on-call rotations, and lead incident response when appropriate.
• Strengthen deployment safeguards, rollback paths, networking, containerized workloads, secrets management, and production-readiness standards.

Requirements

• 5+ years of experience supporting consumer-facing web applications, APIs, or distributed production environments in SRE, production engineering, platform engineering, or a related role.
• 2+ years of on-call experience in a 24/7 cloud production environment, including incident response and durable remediation.
• Experience with observability practices such as metrics, structured logging, distributed tracing, dashboards, alerting, SLIs, SLOs, and error budgets.
• 2+ years managing modern cloud infrastructure, preferably AWS, and experience with Docker, Kubernetes, or comparable container platforms.
• Proficiency in Python, Go, Ruby, Java, or a comparable language, with the ability to read and troubleshoot application code.
• Experience with infrastructure as code, automated delivery, edge and service networking, and foundational protocols including TCP/IP, HTTP/HTTPS, TLS, DNS, and NTP.

Nice to have

• Experience with sensitive data, privacy or compliance requirements, or regulated production environments.

Culture & Benefits

• Flexible work environment based in NYC with USA remote availability.
• Unlimited vacation and sabbatical leave after five years of service.
• 100% paid employee health benefit options, including medical, dental, and vision.
• 401(k) with employer-funded match, corporate wellness program, and cell phone reimbursement.
• Paid parental leave, fertility and family-planning reimbursement, Employee Resource Groups, and ZocClubs.