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4 дня назад

Services Business Intelligence & Analytics Intern (AI)

21 - 28$
Формат работы
remote (только Canada)
Тип работы
fulltime
Грейд
trainee
Английский
b2
Страна
Canada
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Services Business Intelligence & Analytics Intern (AI): Developing advanced analytics capabilities for service operations with an accent on sentiment analysis, cost profiling, KPI outlier detection, and forecasting. Focus on building machine learning and artificial intelligence tools that improve technical support quality, project cost planning, executive warning signals, and long-term product-line analysis.

Location: Montreal, Canada; work term of 4 months starting in January 2027; mostly remote work in a global organization with consideration for global time zones.

Hourly pay: $21.00–$28.00.

Company

hirify.global builds high-speed connectivity infrastructure and networking technology supporting the AI era.

What you will do

  • Enhance a Call Analytics tool with sentiment analysis and quality scoring for the Technical Support Organization.
  • Help design and develop a Cost Profiling tool for Project Managers to forecast project cost schedules.
  • Design and develop a KPI Outlier Detection program that provides executives with advanced warning signals.
  • Design and develop Order Plan forecasting to help Product Line Management evaluate long-term business evolution.
  • Contribute to the development of machine learning and artificial intelligence-based advanced analytics capabilities.

Requirements

  • Actively enrolled in a degree program in Engineering, Computer Science, or a similar program, with some formal learning in Data Science.
  • Interpersonal communication, problem-solving, and analytical skills for working with stakeholders and team members.
  • Commitment to on-time delivery.
  • Comfort working mostly remotely in a global organization while considering global time zones.
  • Ability to work independently, prioritize activities, and set functional goals and objectives.
  • Attention to detail to ensure data completeness and accuracy.
  • Computer proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.

Nice to have

  • Practical experience with Data Science concepts and tools.
  • Experience with Power BI or other analytics, modeling, and visualization tools.

Culture & Benefits

  • Innovation, integrity, collaboration, and respect are emphasized.
  • Development opportunities and meaningful work are provided.
  • Employee Assistance Program access for students.
  • Company-paid holidays, paid sick leave, and vacation pay as required by applicable laws.
  • Commitment to a diverse, respectful, and inclusive workplace.

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