Site Operations Manager II (Autonomous Vehicles)

Location: Atlanta, GA — onsite. Valid U.S. driver's license and willingness to undergo a driving record check are required. The role includes covering shifts outside normal business hours and up to 10% travel; physical travel is listed as frequent (26%–50%).

Salary: $65,000–$87,000 USD annually.

Company

hirify.global develops and deploys autonomous vehicles and shuttle services using Multi-Policy Decision Making technology to improve urban transportation, safety, accessibility, and sustainability.

What you will do

• Lead Site Supervisors, Technicians, and contracted Autonomous Vehicle Operators to run seamless shuttle operations.
• Maintain rigorous safety standards, develop a strong safety culture, and ensure excellent service for customers and passengers.
• Implement daily protocols and reporting, track site performance metrics, and drive systematic operational improvements.
• Manage the site operating budget, align spending with financial goals, and support staffing and performance management decisions with People Operations.
• Coordinate communication between site staff and engineers when technical issues require escalation.
• Partner with Field Operations to train site leadership and test new vehicle technology rollouts.

Requirements

• Associate degree or higher in Business, Technical Operations, or another field.
• 3+ years of experience as a people leader in a fast-adapting, customer-focused environment, including previous formal people leadership experience.
• Experience making judgment calls in ambiguous situations, developing processes, and managing projects.
• Excellent written and verbal communication across multiple platforms, with strict attention to detail.
• Ability to lead multiple small teams, collaborate with internal and external stakeholders, communicate publicly, work with employees at all organizational levels, and drive improvement through goal setting.
• Ability to lift up to 50 pounds, remain stationary for 50% or more of the time, move or change positions as needed, use a computer for prolonged periods, and occasionally climb ladders.
• Ability to work outdoors in varying temperatures and weather conditions and install hardware and software.
• Valid U.S. driver's license and willingness to undergo a driving record check.

Nice to have

• Bachelor's degree or higher in Business, Technical Operations, or a related field, or equivalent experience.
• Leadership experience in a startup environment and proven change management experience.
• Prior operations or logistics experience.
• Working knowledge of Google Suite, Slack, Jira, and Asana.

Culture & Benefits

• Work in a fast-adapting startup environment with an all-hands-on-deck approach.
• Medical, dental, vision, life, and disability coverage, with domestic partner eligibility after one year of cohabitation.
• Health Savings and Flexible Spending Accounts for healthcare and dependent care.
• Retirement benefits with an immediately vested employer safe harbor match.
• Paid parental leave with a phased return to work, flexible vacation, paid company holidays, and a Total Wellness Program.