AI Forward Deployed Engineer (FR/EN)

Location: Hybrid in Paris or Toulouse, France; attendance at the Paris or Toulouse office is required 3 days a week. Customer work may be onsite or remote.

Company

hirify.global is part of efficy Group, a European SaaS group providing AI-powered CRM products used by more than 330,000 users across 60+ countries.

What you will do

• Act as the dedicated integration engineer for 3–5 strategic enterprise customers, building and maintaining integrations, workflows, and AI automations.
• Deploy and configure agentic AI capabilities, automate business processes, and connect external AI platforms to efficy CRM within security, data sovereignty, and access controls.
• Own multi-year integration strategies and drive continuous improvement for each customer.
• Advise customer teams on integration patterns, APIs, platform capabilities, and emerging technologies.
• Translate customer business needs into technical solutions and share customer insights with engineering and product teams.
• Deliver secure, maintainable, production-grade code and document architectures and integration decisions.

Requirements

• Strong software engineering background with 4+ years of experience in data pipelines, ETL, and data quality.
• 1+ year of experience in CRM, SaaS, or enterprise integrations.
• Experience with REST APIs, webhooks, and event-driven architectures.
• Understanding of AI/ML and agentic systems, with comfort working across multiple technology stacks.
• Experience working embedded or consultatively with customer teams, including strong stakeholder management and communication.
• Proactive, autonomous, and outcome-driven approach with the ability to balance innovation and maintainability.
• Full professional fluency in French and English.
• Ability to work from the Paris or Toulouse office 3 days per week under the hybrid policy.

Nice to have

• Forward-deployed, consulting, or customer success engineering experience.
• Experience with data privacy and security in enterprise contexts.
• Experience with AI orchestration platforms.

Culture & Benefits

• Direct impact through work with strategic enterprise customers.
• Ownership of AI-driven integrations and long-term customer roadmaps.
• Claude licence, weekly AI training, and shared best practices.
• Career growth, internal mobility, team events, and a people experience program.
• Exposure to a European SaaS group and a people-first, equal-opportunity workplace.