Senior Meta Ads & Client Success Manager

Location: Fully remote; candidates based in South Africa, the Philippines, or Malaysia. Working-hour overlap with Sydney, Australia is required.

Company

Digital agency specializing in web development, lead generation, and digital marketing for Australian clients.

What you will do

• Manage and optimize Meta advertising campaigns across multiple client accounts.
• Develop lead-generation strategies to generate qualified enquiries, improve ROI, and reduce customer acquisition costs.
• Manage campaign budgets, tracking, optimization, scaling, and creative testing.
• Use Meta Ads Manager, Pixel, and Conversions API to monitor and improve performance.
• Analyze campaign metrics and translate findings into actionable optimization recommendations.
• Communicate performance and recommendations to clients, maintain strong relationships, and take ownership of campaign outcomes.

Requirements

• At least 5 years of hands-on Meta Ads experience.
• Experience managing multiple client accounts, preferably within a digital marketing agency.
• Proven experience generating qualified leads, reducing acquisition costs, and improving ROI.
• Experience with Meta Ads Manager, Pixel, Conversions API, campaign tracking, and optimization.
• Ability to manage budgets, develop creative testing strategies, and scale successful campaigns.
• Excellent English communication skills and experience working with Australian or UK clients.
• Strong analytical skills and the ability to turn campaign data into actionable recommendations.
• Commercial mindset, accountability, and strong client relationship management skills.
• Ability to work remotely while maintaining working-hour overlap with Sydney, Australia.

Nice to have

• Experience generating leads for professional services, healthcare, legal services, or trades.
• Experience managing paid advertising in an agency environment.
• Potential to progress into a Head of Paid Media position.

Culture & Benefits

• Fully remote working model.
• Monthly budget of up to A$3,000 for candidates based in South Africa.
• Early South African working hours to provide overlap with Sydney.
• Opportunity to contribute directly to agency growth.
• Potential career progression towards Head of Paid Media.