Principal SRE (AI)

Location: Remote - US

Salary: $215,000–$250,000 per year

Company

hirify.global provides open cloud object storage for businesses, developers, IT professionals, and individuals, managing more than three billion gigabytes of data for over 500,000 customers in 175+ countries.

What you will do

• Own the availability and durability of critical production services and drive reliability outcomes.
• Define and improve service health metrics, including SLIs, SLOs, error budgets, monitoring, alerting, and incident response practices.
• Design automation, observability, logging, alerting, CI/CD, configuration management, and infrastructure-as-code solutions.
• Collaborate on storage architecture, performance expectations, product SLAs, and resilient system design.
• Lead incident response, post-incident reviews, cross-functional reliability initiatives, and long-term improvement plans.
• Partner with engineering, customer success, product, operations, customers, vendors, and service providers to improve platform stability.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 10+ years of experience in site reliability, systems engineering, or operations. Experience with hyperscalers is preferred within this requirement.
• Experience with large-scale, production-grade systems, operational procedures, and runbooks.
• Strong Linux systems administration and troubleshooting skills, including security-minded operations, patching, hardening, and vulnerability identification.
• Proven ability to leverage AI tools to improve platform stability and scalability.
• Knowledge of storage systems, performance, sharding, and storage algorithms; experience with load balancing services including IPVS.
• Experience with monitoring, alerting, incident response, root cause analysis, and service reliability concepts.
• Proficiency in at least one scripting language: Python, Bash, or Go.
• Experience with containers, Kubernetes, Docker, and microservices concepts. Comfort operating in a Kubernetes/Vitess-on-K8s environment, including kubectl, mysqlsh, and Vitess keyspaces.
• Experience with HashiCorp products, including Nomad, Vault, and Terraform.

Nice to have

• Experience in a SaaS, service provider, or distributed systems environment.
• Familiarity with ITIL/OSS practices and SLOs/SLAs.
• Strong problem-solving skills and willingness to learn new technologies.
• Experience with AWS, GCP, or Azure.

Culture & Benefits

• Healthcare coverage for family, including dental and vision.
• Competitive compensation, 401(k), RSU grants for full-time employees, and an ESPP program.
• Flexible vacation policy, maternity and paternity leave, and childcare and fertility support.
• MacBook Pro for work, workstation stipend, commuter benefits, and learning and development programs.
• Culture focused on diversity, inclusion, belonging, and healthy work-life balance.