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5 дней назад

Operations Specialist with Swedish

Формат работы
hybrid
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
Poland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Operations Specialist with Swedish (Customer Operations): Handling insurance documentation, data entry, policy management, claims, procurement, billing, and sales support with an accent on Swedish-language communication, analytical accuracy, and stakeholder coordination. Focus on improving operational processes, maintaining high-quality internal data, and supporting insurance brokers and colleagues across Europe.

Location: Warsaw, Poland; hybrid work with colleagues expected to be in the local office or working onsite with clients at least three days per week.

Company

hirify.global is a global risk, insurance, reinsurance, capital, people, investments, and management consulting company serving clients in 130 countries.

What you will do

  • Handle documentation received from insurance brokers using Swedish and English.
  • Enter and maintain data in internal systems with a high level of accuracy.
  • Support policy management, claims, procurement, billing, data management, and sales activities.
  • Communicate with stakeholders and colleagues across Europe.
  • Identify opportunities for process improvement and share practical ideas.

Requirements

  • Excellent spoken and written Swedish at B2 level.
  • Excellent spoken and written English.
  • Strong analytical skills and excellent attention to detail.
  • At least one year of professional experience.
  • Ability to work in a hybrid model from the Warsaw office.

Nice to have

  • Experience in insurance, a shared service center, or customer service.
  • Ability to build relationships with colleagues.
  • Open-minded approach and fast learning capabilities.
  • Strong oral and written communication skills.

Culture & Benefits

  • Flexible working hours and a hybrid work model.
  • Professional development opportunities, language courses, and access to online learning platforms.
  • Private healthcare with a family package, monthly prepaid restaurant or shopping card, and sports and culture benefits.
  • Retirement plan, casual dress code, and integration events.
  • Multilingual, inclusive, and people-oriented working environment in a Warsaw city-center office.

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