Sr. Software Engineer, MarTech (Remote)

Location: USA - Remote; work Pacific Time (PT) business hours.

Base salary: $125,000–$180,000 per year for U.S. candidates, with eligibility for bonuses, equity grants, health insurance, 401(k), and paid time off.

Company

CrowdStrike is a cybersecurity company building an AI-native platform that protects organizations and processes almost 3 trillion events per day.

What you will do

• Identify, prioritize, and scope AI opportunities with Marketing teams and define success metrics tied to business outcomes.
• Build and deploy LLM-based agents for event invitations, prospecting, account and contact workflows, and partner experiences with orchestration and human-in-the-loop controls.
• Build ML- and LLM-assisted pipelines for lead and contact cleaning, deduplication, enrichment, validation, scoring, bot detection, and fraud detection across Salesforce, Marketo, and related systems.
• Modernize site search and partner locator using semantic and hybrid retrieval, embeddings, and RAG grounded in approved content; improve partner lead ROI reporting and Adobe Analytics adoption.
• Define evaluation metrics and regression tests, monitor accuracy, latency, and cost, and implement PII handling, consent enforcement, audit logging, monitoring, alerting, incident response, and runbooks.
• Integrate AI solutions with Adobe Experience Cloud, Salesforce, Marketo, and other systems through APIs and event-driven patterns; evaluate AI tools and platforms, collaborate with AEP and platform engineers, and train and mentor stakeholders.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field, or equivalent practical experience.
• 5+ years of software or data engineering experience, including 2+ years taking LLM or ML solutions to production.
• Hands-on experience with LLM APIs, agent frameworks, prompt engineering, tool calling, and orchestration.
• Familiarity with the marketing business domain in the Hi-Tech industry.
• Experience with RAG, embeddings, vector or hybrid search, and ML-based entity resolution, classification, or scoring.
• Experience with evaluation methods, prompt and model versioning, and production monitoring.
• Strong Python and SQL, plus TypeScript/JavaScript or Java, and experience building RESTful APIs.
• Working knowledge of CRM and marketing automation data models for leads, contacts, and accounts in platforms such as Salesforce and Marketo.
• Experience with AWS or Azure, Jenkins or GitLab CI/CD, and GitHub.
• Understanding of data governance, GDPR, CCPA, privacy, and responsible AI practices.
• Ability to train and mentor technical and non-technical colleagues, balance project work with operational tasks, and work Pacific Time business hours.

Nice to have

• Experience with Adobe Experience Platform, Adobe Analytics, Target, Journey Optimizer, AEM, Firefly, or GenStudio.
• Experience with Elasticsearch, OpenSearch, or Algolia.
• Experience with Snowflake, Databricks, or Kafka.
• Experience with sales technology, including engagement, intent, or enrichment tools, or bot and fraud mitigation.
• Experience leading internal AI training programs.
• Cloud or AI certifications.

Culture & Benefits

• Remote work with flexibility and autonomy, alongside expectations for responsible AI adoption, experimentation, and innovation.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays, plus paid parental and adoption leave.
• Professional development opportunities for all employees.
• Employee Networks, geographic neighborhood groups, volunteer opportunities, and office amenities.