Global PCO Senior Manager Engagement

Location: Madrid or London (Madrid Office or Bedfont Lakes Office)

Company

hirify.global is a global travel retail and food and beverage company operating across airports, motorways, cruise ships, ports, railways and other travel locations.

What you will do

• Translate global culture, engagement and internal communications strategy into roadmaps, programs, milestones and measurable outcomes.
• Lead employee listening initiatives, including engagement, onboarding, exit and pulse surveys, and convert insights into practical actions.
• Drive global culture, recognition, inclusion and well-being programs, including hirify.global Values, Awards & Recognition, Employee Resource Groups and the Hidden Disabilities Sunflower program.
• Lead employee platform workstreams, including the Axonify pilot, and create frameworks, playbooks and toolkits for scalable regional activation.
• Develop internal communications strategies, leadership communications, campaigns and content for global audiences.
• Manage global programs, stakeholders, vendors, governance, risks, dependencies, adoption and continuous improvement.

Requirements

• Strong experience in culture, employee engagement, internal communications, employee experience or a related global people discipline.
• Experience owning complex multi-market programs and delivering through cross-functional teams and influence.
• Excellent written, editorial and verbal communication skills, with the ability to simplify complex topics for global audiences.
• Strong program, project and stakeholder management skills, including governance, prioritization, risk management and follow-through.
• Ability to use employee feedback, communications metrics and program data to generate insights and improve impact.
• Bachelor’s degree or equivalent professional experience in communications, HR, organizational psychology, business or a related field.

Culture & Benefits

• International environment with employees representing more than 150 nationalities across 73 countries.
• Collaboration across global, corporate and regional functions.
• Focus on teamwork, development, innovation, sustainability and social responsibility.
• Work involving travel retail and food and beverage operations across multiple channels and locations.