Order to Cash Analyst

Location: US - Atlanta; hybrid work with attendance at the Atlanta office three days per week, including Fridays

Company

hirify.global is a software and SaaS company providing enterprise testing and quality engineering solutions.

What you will do

• Own customer orders from booking through invoicing and collection.
• Process orders, contracts, renewals, invoices, purchase orders, and customer billing requirements.
• Manage collections by reviewing outstanding receivables and following up on unpaid invoices.
• Maintain and reconcile customer, order, ARR, bookings, and billing data across Salesforce and the ERP environment.
• Investigate discrepancies, identify and escalate exceptions, and resolve questions with customers and internal stakeholders.
• Partner with Deal Desk, Sales, Finance, and other teams during month-end and quarter-end cycles.

Requirements

• 2+ years of experience in billing, collections, order management, accounts receivable, or Order to Cash, including hands-on billing and collection activities.
• Experience with Salesforce and CPQ workflows.
• Experience processing orders, invoices, or receivables through an ERP or financial system.
• Strong Excel skills, including VLOOKUP/XLOOKUP, data grouping, customer-record matching, reconciliation, and dataset manipulation.
• Accurate work, strong organization, and the ability to prioritize competing demands in a high-volume environment.
• Clear written and verbal communication with customers and internal stakeholders.
• Ability to investigate exceptions and escalate them appropriately.
• A bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent professional experience.
• Applicants must be authorized to work in the U.S. without current or future employer sponsorship.
• Candidates must not be listed on applicable government restricted-party lists and must certify compliance with sanctions and export-control requirements.

Nice to have

• Experience with SAP S/4HANA, SAP Public Cloud, NetSuite, or a similar ERP.
• Experience in a public software or SaaS environment.
• Experience managing customer supplier portals and purchase-order requirements.
• Experience with month-end and quarter-end Order-to-Cash cycles.

Culture & Benefits

• Hybrid work environment.
• Supportive and engaged leadership team.
• Full benefits package.
• Company-paid disability and life insurance.
• Core values include self-awareness, accountability, speed, adaptability, customer service, teamwork, and ambitious problem-solving.