Digital Onboarding Specialist (EdTech)

Location: Leeds, England, United Kingdom; hybrid working. The role includes travel to client sites as required.

Starting salary: £29,000 per year. Fixed-term contract until the end of March 2027.

Company

hirify.global develops MIS and school management tools used by more than 13,000 schools and trusts.

What you will do

• Manage onboarding projects for schools transitioning to hirify.global’s systems.
• Oversee data migration, data cleansing, reporting, and timely project completion.
• Create and maintain training materials, guides, and other onboarding resources.
• Plan and lead meetings with schools and internal teams to align goals and expectations.
• Provide customer support, answer inquiries, identify risks, and manage project changes.
• Collaborate with the Implementation team as a key contact for schools throughout onboarding.

Requirements

• Experience in project management, customer support, or administration is preferred.
• Strong communication, collaboration, organisation, and problem-solving skills.
• Ability to simplify complex information and interpret data for school-specific needs.
• Proficiency with Microsoft and Mac OS platforms, including advanced Excel or Google Sheets skills.
• Adaptability and the ability to manage multiple projects in a fast-paced environment.
• Willingness to travel to client sites as required.

Culture & Benefits

• Hybrid and flexible working arrangements.
• 32 days of holiday plus Bank Holidays.
• Wellbeing support, virtual GP services, mental health support, counselling, and health checks.
• Private dental insurance, pension, life assurance, and enhanced maternity, adoption, and paternity leave.
• Professional development budget, wellbeing coaching, and one paid volunteering day each year.
• Team, office, and company-wide events with dog-friendly offices.

Hiring process

• Phone screen.
• First-stage interview.
• Second-stage interview.