Jr Project Manager (Salesforce)

Location: Socorro, Brazil; remote work is possible within a hybrid work model.

Company

hirify.global is a global specialty chemicals company providing water treatment, process improvement, hygiene, and sustainability solutions for consumer, industrial, institutional, food and beverage, and pool and spa markets.

What you will do

• Manage new customer setups in SAP and Salesforce, gathering and entering all required information.
• Process installation and service requests and coordinate timely completion with relevant teams.
• Correct Salesforce master data errors and maintain accurate customer information.
• Act as the liaison between the sales team, TCS, and internal departments for service-related issues.
• Place and approve dispenser orders and support the lease dish machine program administratively.
• Identify process improvements and maintain templates and forms for customer setup and service requests.

Requirements

• At least 2 years of experience in sales support or customer service.
• Proficiency in SAP and Salesforce.
• Strong organizational, data management, communication, and multitasking skills.
• Ability to work independently and collaboratively in a standard office environment with remote work possible.
• Strong attention to detail, problem-solving, time management, customer focus, adaptability, and collaboration skills.

Nice to have

• Experience in the healthcare or service industry.
• Familiarity with master data management processes.

Culture & Benefits

• Autonomy, professional challenges, and growth opportunities.
• Commitment to diversity, inclusion, workplace integrity, and high ethical standards.
• Hybrid work model with the possibility of remote work.