Technical Implementation Manager (Email/SMS)

Location: Remote (Europe)

Salary: €110K–€155K plus equity

Company

hirify.global provides a customer data and engagement platform supporting enterprise messaging deployments and migrations.

What you will do

• Own end-to-end deployment and migration projects for enterprise Email and SMS customers.
• Lead technical discovery and implementation workshops, translating requirements into scalable messaging architecture.
• Assess existing ESP and messaging infrastructure and create migration plans that manage dependencies and reduce risk.
• Drive configuration, integration, testing, validation, cutover, and launch readiness across technical and business stakeholders.
• Lead SMS provisioning, including sender setup, registration, consent flows, and carrier or regulatory dependencies.
• Partner with Deliverability, Product, and Engineering teams to resolve blockers, improve readiness, and create repeatable implementation frameworks.

Requirements

• 5–10 years of experience in technical implementation, solutions architecture, professional services, or a similar customer-facing technical role.
• Experience implementing or migrating enterprise email, SMS, marketing automation, or customer engagement platforms.
• Strong foundation in APIs, webhooks, data integrations, authentication, and enterprise architecture.
• Understanding of sending domains and IPs, subscriber data, consent and preference management, and transactional versus marketing messaging.
• Experience with SMS provisioning, including 10DLC, toll-free or short-code registration, consent management, and carrier requirements.
• Strong technical project management, communication, facilitation, and technical decision-making skills.

Nice to have

• Experience with Adobe Campaign, MoEngage, Marketo, Eloqua, Attentive, Salesforce Marketing Cloud, Braze, Iterable, Responsys, SendGrid, Twilio, or similar platforms.
• Bachelor’s degree or equivalent practical experience.

Culture & Benefits

• Remote work within Europe.
• Full-time employment.
• Equity offering.
• Collaboration with Product, Engineering, Deliverability, and customer stakeholders.