Staff Systems Architect (Netcracker)

Location: United States; remote eligible. The role is associated with an office location in Anchorage, Alaska, and may require occasional travel between retail stores, offices, worksites, or other locations.

Salary: $89,265–$148,180 per year.

Company

hirify.global provides critical telecommunications and technology services to Alaskans in a 24/7 operating environment.

What you will do

• Define, design, communicate, and evolve enterprise systems architecture aligned with business outcomes and technology strategy.
• Translate business capabilities, epics, features, and non-functional requirements into architecture models, roadmaps, enabler work, and delivery guidance.
• Design and maintain system context, capability maps, integration views, data flows, dependency maps, decision records, and transition-state architectures.
• Provide technical architecture and hands-on support for Netcracker billing functions, including rating, invoicing, payments, collections, and mediation.
• Design, configure, troubleshoot, and optimize Netcracker billing solutions and upstream and downstream integrations.
• Support SAFe and Agile planning, architecture reviews, implementation, release readiness, operational support, and continuous improvement.

Requirements

• High school diploma or equivalent and a bachelor’s degree in computer science, systems analysis, engineering, or a relevant field.
• At least six years of experience across at least two telecommunications or IT disciplines, including architecture, engineering, infrastructure, networks, applications, integration, cloud, data, security, or operations.
• Hands-on Netcracker billing experience in configuration, solution design, troubleshooting, and integration.
• Strong knowledge of rating, invoicing, payments, collections, and mediation, with primary expertise in core billing rather than Product Catalog or CRM.
• Experience with systems architecture, integration strategies, cloud and infrastructure platforms, security, compliance, DevOps, automation, and operational support.
• Ability to communicate complex technical concepts, facilitate architectural decisions, document designs, and collaborate with business and technical stakeholders.

Nice to have

• CCAr, TOGAF, CEA, Certified SOA Architect, CITA, EACOE, Open CA, or FEAC certification.
• Agile team leadership or project management experience.
• Azure, AWS, Google Cloud, Oracle Cloud, or ServiceNow certifications.
• Telecommunications experience and ArchiMate, Archi, or Signavio modeling experience.

Culture & Benefits

• Remote work is supported under applicable remote work policies and agreements.
• Work may take place in a standard office or home-office setting with daily computer use.
• Schedule flexibility may be required for shifts, weekends, holidays, additional hours, and emergency response in a 24/7 operating environment.
• Occasional travel between retail locations, offices, worksites, or other business locations may be required.
• Collaborative environment focused on accountability, customer service, inclusion, safety, security, and continuous improvement.