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13 дней назад

Unified Communications (UC) Administrator (Intermediate-Level)

80 000 - 90 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Релокация
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Unified Communications (UC) Administrator (Intermediate-Level) (Cisco/VoIP): Supporting and maintaining secure enterprise voice, video, data, and Unified Communications systems for Army networks with an accent on Cisco Call Manager, VoIP infrastructure, and network operations. Focus on troubleshooting connectivity and performance issues, administering Cisco, Juniper, and Aruba technologies, and optimizing mission-critical communications infrastructure.

Location: Non-remote position at Fort Stewart, Georgia, United States; relocation incentive available

Salary: $80,000–$90,000 annually

Company

hirify.global delivers IT infrastructure, application development, cybersecurity, virtualization, cloud, and mobility services to government clients supporting critical missions.

What you will do

  • Provide technical leadership, guidance, mentoring, and training to network support personnel.
  • Support operations and maintenance for Cisco Call Manager and enterprise Unified Communications systems.
  • Install, configure, administer, and maintain Call Managers, Gatekeepers, Gateways, VoIP systems, analog telephony equipment, servers, operating systems, and peripherals.
  • Manage Cisco, Juniper, and Aruba network infrastructure and troubleshoot connectivity, performance, and availability issues.
  • Analyze network utilization and performance data to support capacity planning and optimization.
  • Maintain technical documentation and collaborate with network, systems, cybersecurity, and operational teams.

Requirements

  • U.S. citizenship and an active DoD Secret Clearance are required.
  • DoD 8570/8140 IAT Level II certification or higher is required.
  • At least four years of experience supporting enterprise IT, networking, help desk, service desk, or communications environments.
  • Experience with Cisco, Juniper, and Aruba networking technologies, VoIP, Unified Communications, and enterprise voice, video, and data systems.
  • Knowledge of routing, switching, network infrastructure, communications technologies, network troubleshooting, and performance analysis.
  • Baseline certification must be obtained within six months of hire if not already held.

Nice to have

  • Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related discipline.
  • Microsoft certifications covering Windows, Microsoft 365, or endpoint management.
  • Experience supporting Department of Defense environments, mission-critical systems, VIP users, or senior leadership.
  • Strong written, verbal, interpersonal, organizational, and customer service skills.

Culture & Benefits

  • Full-time Monday–Friday schedule.
  • Paid holidays and paid time off.
  • Medical, dental, vision, life insurance, and company-paid short- and long-term disability coverage.
  • Retirement plan, referral bonuses, relocation incentive program, and certification reimbursement.

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