Web Content Coordinator

Location: Edmonton, Alberta, Canada — hybrid work with regular access to the Edmonton office

Company

hirify.global provides legal document creation solutions and is modernizing access to professional legal services through easy-to-use digital products.

What you will do

• Lead customer experience projects from discovery and planning through coordination, launch, and post-launch learning.
• Translate business opportunities and customer insights into project plans, requirements, timelines, specifications, and deliverables.
• Coordinate work across Product, Design, Research, Analytics, Content, Legal, and Development teams.
• Support acquisition, onboarding, activation, cancellation prevention, retention, and win-back initiatives.
• Update website layouts, templates, and content through CMS platforms, and coordinate developer handoffs, reviews, QA, and launch readiness.
• Monitor analytics and experiment results, create wireframes or prototypes, identify usability issues, and use AI tools for research, planning, prioritization, and ideation.

Requirements

• Post-secondary education in digital media, marketing, web development, business, project management, communications, or a related field.
• Experience in digital project coordination, conversion optimization, product operations, web production, or website management.
• Experience independently planning and executing multiple projects while managing timelines, dependencies, approvals, and stakeholders.
• Strong written and verbal communication skills, attention to detail, prioritization, and cross-functional collaboration abilities.
• Experience with analytics or business intelligence platforms such as Google Analytics or Power BI.
• Understanding of conversion rate optimization, A/B testing, web experimentation, sprint workflows, QA testing, developer handoffs, and basic website troubleshooting.

Nice to have

• Experience using CMS platforms to implement website changes.
• Working knowledge of HTML and CSS for minor layout or styling adjustments.
• Familiarity with UI/UX principles, Figma, or similar design and prototyping tools.
• Experience in rapid experimentation or continuous optimization environments.

Culture & Benefits

• Full-time permanent schedule of 37.5 hours per week with flexible scheduling and hybrid work arrangements.
• Health and dental benefits, plus Health Care Spending and Personal Spending Accounts.
• Three weeks of paid vacation, additional personal days, and the ability to bank hours.
• Learning opportunities including LinkedIn Learning and training budgets.
• Company share plan, catered office lunches, social events, personal offices, collaborative workspaces, and accessible parking.
• Collaborative culture focused on quality, reliability, innovation, growth, and continuous learning.