Customer Success & Support Specialist (Swedish-speaking)

Location: Full-time onsite position in Östermalm, Stockholm, Sweden

Company

hirify.global develops dental technology solutions that help clinics streamline operations, improve patient experience, and raise the quality of care.

What you will do

• Assist dental clinic customers by phone, chat, email, and online meetings.
• Provide clear and effective customer support while building lasting relationships.
• Solve complex customer problems using logical and lateral thinking.
• After 6–8 months, progress into the Onboarding Team based on performance.
• Lead clinic onboarding projects, including training and hands-on implementation support.

Requirements

• Fluent Swedish and English.
• Interest in healthcare, technology, and digital solutions.
• Organized, detail-oriented, self-motivated, and accountable.
• Strong communication skills and the ability to build lasting relationships.
• Adaptability and a proactive approach to continuous improvement.

Nice to have

• Previous experience in a service role with a record of delivering excellent customer experiences.
• Project management experience.
• Additional Nordic language skills.
• Strong cognitive ability test results.

Culture & Benefits

• Career growth opportunities with a potential transition from customer support to onboarding after 6–8 months.
• Opportunity to join an established company expanding in the dental technology sector.
• Work in a secure and financially stable industry.
• Bright office located centrally in Östermalm, Stockholm.
• Fast-growing startup environment with an emphasis on initiative and continuous improvement.