Sr Manager - Consumer Lending Client Success (Fintech)

Location: Work from home in the United States; travel of approximately 25% required.

Targeted base pay range: $112,000–$176,000 per year.

Company

hirify.global is a global analytics software company providing credit scoring, fraud detection, lending, and data-driven decision solutions.

What you will do

• Manage day-to-day post-sale relationships with assigned consumer lending clients and partners.
• Drive adoption, correct usage, operational stability, and revenue retention across hirify.global Score solutions.
• Identify renewal, usage, revenue, and client-experience risks and coordinate mitigation plans.
• Analyze application, transactional, usage, invoicing, and revenue data to identify risks and expansion opportunities.
• Partner with Sales, Finance, Support, and Product teams on solution design, billing issues, product changes, and roadmap feedback.
• Communicate new product features and enhancements while supporting change-management planning.

Requirements

• Bachelor’s degree required; an advanced degree is a plus.
• At least 3 years of experience managing post-sale client relationships in B2B software, analytics, or data licensing environments.
• Strong understanding of commercial agreements, licensing models, and revenue drivers.
• Ability to analyze usage, transactional, and revenue data to identify risks and opportunities.
• Excellent communication, executive stakeholder management, organization, prioritization, and follow-up skills.
• Ability to work cross-functionally in a matrixed environment and travel approximately 25%.

Culture & Benefits

• Inclusive, people-first environment focused on ownership, customer satisfaction, and respect.
• Competitive compensation, benefits, and rewards programs.
• Professional development through learning experiences and career growth opportunities.
• Work-life balance, employee resource groups, and social events.