Sr. Manager, Consumer Platforms & Digital Experiences CEMEA

Location: Dubai, United Arab Emirates; at least 3 days per week in the office

Company

hirify.global is a global payments technology company facilitating transactions among consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Lead end-to-end delivery of strategic consumer platform initiatives, including migrations from legacy ecosystems to next-generation hirify.global platforms.
• Own platform roadmaps, feature prioritization, localization requirements, and enhancement backlogs.
• Deliver customer journeys, onboarding experiences, and UI/UX enhancements with Product, Design, and Technology teams.
• Oversee intelligent consumer experience capabilities, market onboarding, adoption tracking, and performance optimization.
• Lead partner onboarding and integrations across travel, lifestyle, concierge, benefits, and other digital experience ecosystems.
• Manage governance, executive reporting, risk escalation, launch readiness, deployments, operational handover, and post-launch stabilization.

Requirements

• 10+ years of experience in digital product management, platform delivery, payments, technology, or transformation programs.
• Experience delivering customer-facing digital platforms, migrations, product launches, and large-scale transformation initiatives.
• Expertise in customer journey design, UX/UI, onboarding experiences, and digital engagement strategies.
• Experience managing roadmaps, feature prioritization, enhancement backlogs, market localization, partner onboarding, integrations, and launch readiness.
• Strong program governance, executive reporting, risk management, analytical, problem-solving, and execution skills.
• Experience working with digital platforms, mobile applications, AI-enabled capabilities, and emerging consumer engagement technologies.

Nice to have

• Experience in payments, consumer banking, loyalty, travel, lifestyle, or digital consumer ecosystems.

Culture & Benefits

• Work across Product, Technology, Design, Marketing, Risk, Compliance, Legal, issuers, and strategic partners.
• Opportunity to deliver payment and consumer experience solutions at global scale.
• Digital fluency is expected, including the use of generative AI tools such as ChatGPT, Microsoft Copilot, and Claude.